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Verizon will control Android updates for Google Pixel phones it sells

theverge.com

31–33 of 33 posts

Re: Verizon will control Android updates for Google Pixel phones it sells

#31
post #16

Gratuitous screwing of customers aside, I'm trying to figure out what the benefit for Verizon is. Do they get a lot of customer support calls from people who don't know how to use the phone, and need time to train the call center staff? Or is it simply their reflexive control-freakery? Clearly they survive a lack of control from iOS.

I think this is one of those "trust is earned" cases.

Google has, in the past, pushed out updates to phones in ways that bypassed carrier certification and then broke things (e.g. in the early days of Market auto updates). Because people buy the phone from the carrier, if it breaks the carrier gets to pick up the pieces. This is especially true because whilst Apple has extensive on-the-street support infrastructure and everyone knows if you have a problem with an Apple product you take it to the Apple Store and they fix it, no questions asked, this is not true of other phone manufacturers. The carrier provides the (very expensive) in person support.

Verizon may simply not trust Google's QA process, or put another way, they institutionally don't trust OEM QA processes and to make an exception for that requires a very good reason beyond just "Google is cool".

Re: Verizon will control Android updates for Google Pixel phones it sells

#32
post #15

Earlier quoted context omitted.

Of course, you can just buy your pixel from Google

But I thought buying from Verizon would cost less, because of the contract. Am I right? My point is people who will buy phone for 50$ (for example for two year contract) from Verizon will get direct update from Apple (which improves overall health of the its ecosystem), but pixel ones don't. I think this is shortcoming. So if you want fast updates like iPhone, you have to buy noncontract from Google itself. Do you se…

Google is offering financing plans for the unadulterated pixel:

"Some people buy devices from a carrier because they don't want to pay the full unlocked price up front, but this year Google is also offering financing plans that are identical to what a carrier would offer. The company also has a two-year "device protection" plan for $100 that is similar to the insurance carriers offer." http://arstechnica.com/gadgets/2016/10/psa-if-you-like-updat...

Re: Verizon will control Android updates for Google Pixel phones it sells

#33

Earlier quoted context omitted.

Why is that personally I feel it is so that they can put all the carrier bloatware into the Android roms. I like that here in Singapore carriers are not allowed by law to lock phones to their networks or put uninstallable bloatware. So carriers can put the bloatware in but I can get rid of it easily as not in the system rom and we are allowed to sell the device that we get thorough contracts.

Apple had more negotiating power than any other cell phone manufacturer had in the past. The first iPhone that supported the Verizon network was the iPhone 4. At that point it had already been proven to be wildly successful, and it was one of the few things that people could knock Verizon about (aside from price). I'm pretty sure Apple held all the cards in the negotiations to get the iPhone 4 on the Verizon network.…

Looks like the news media still has some power. With all the recommendations of not buying google pixel from verizon now they have come out saying google will control the updates and the devices will be carrier unlocked.
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