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Re: Saved Replies

#35

"Please ask support questions on Stack Overflow or the users group. I am closing this."

Love those cold, corporate, canned responses? Does Level 1 tech. support make your day by asking if you've rebooted? These features and more, can all be yours!

Re: Saved Replies

#36

"Please ask support questions on Stack Overflow or the users group. I am closing this."

I would be okay with these responses if it was remotely apparent whether Issues acts as a discussion forum or not. It varies for every project unfortunately. For smaller projects, the risk of asking on SO is the maintainer, and anyone else familiar with the project, will never see it as they wouldn't be actively monitoring it.

Hopefully Github's current blast of Issues updates will make it easier for project owners to explain their respective policy on this.

Re: Saved Replies

#37
post #7

Neat feature, should save a bunch of time. I wonder if they'll consider support for variables like {{ submitter }} or {{ owner }} that would fill in a mention to the user who filed the issue or the repo's owner.

My new username: andrewstuart'); DROP TABLE repositories;-- :-P ( https://xkcd.com/327/ )

Hi andrewstuart'); DROP TABLE repositories;--,

Thanks for sending this in! Based on my reading, this is working as intended and is not a bug in the code. Let me know if I'm misreading something.

Thanks again!

Re: Saved Replies

#38
Did you notice how open letter worked on github and competition from gitlab? In a good way of course. Finally github started evolving again.

Re: Saved Replies

#40

"Please ask support questions on Stack Overflow or the users group. I am closing this."

I would be okay with these responses if it was remotely apparent whether Issues acts as a discussion forum or not. It varies for every project unfortunately. For smaller projects, the risk of asking on SO is the maintainer, and anyone else familiar with the project, will never see it as they wouldn't be actively monitoring it. Hopefully Github's current blast of Issues updates will make it easier for project owners t…

This is where CONTRIBUTING.md comes in. If a project doesn't want Issues to be used for support, then it should mention it there. Whether people actually read it is another story :(
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