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Yeah, tried to access our site and it was down. Really was expecting more out of Digital Ocean than to fuck up such an integral part of their infrastructure. In the future we'll be transitioning away from their DNS solution because this is unacceptable.
Feeling the pain here too. What DNS providers do others use and like? Route53?
Yeah, tried to access our site and it was down. Really was expecting more out of Digital Ocean than to fuck up such an integral part of their infrastructure. In the future we'll be transitioning away from their DNS solution because this is unacceptable.
I hope your clients/users are as understanding and civil as you are. In the meantime, I'm going wait for post-mortem before deciding if I should continue using them for dns. Looking back over the status history, 1-2 incidents a year isn't that bad for my needs, but might be too much for you, which is fine (since I'm only hosting a couple of small side projects with them).
DigitalOcean uses CloudFlare for DNS - https://www.cloudflare.com/case-studies-digital-ocean/
DNS is hard. Very hard. It may seems trivial when it works (hint: it's not), but some of the biggest fuck ups I've seen in my professional life were caused by strange DNS things happening or DNS servers going kaboom. I feel the pain of the DO engineers trying to mitigate this issue. I really do.
It's not hard, the problem is everything relies on DNS so when DNS goes down or has problems you have cascading failure.
Yeah, tried to access our site and it was down. Really was expecting more out of Digital Ocean than to fuck up such an integral part of their infrastructure. In the future we'll be transitioning away from their DNS solution because this is unacceptable.
I hope your clients/users are as understanding and civil as you are. In the meantime, I'm going wait for post-mortem before deciding if I should continue using them for dns. Looking back over the status history, 1-2 incidents a year isn't that bad for my needs, but might be too much for you, which is fine (since I'm only hosting a couple of small side projects with them).
Earlier quoted context omitted.
I hope your clients/users are as understanding and civil as you are. In the meantime, I'm going wait for post-mortem before deciding if I should continue using them for dns. Looking back over the status history, 1-2 incidents a year isn't that bad for my needs, but might be too much for you, which is fine (since I'm only hosting a couple of small side projects with them).
The problem is, for an early stage startup incidents like this are deadly. Especially since we just applied to a bunch of accelerators.
If your app goes down do you have failover for that? Or do you blame your devops team?
Yeah this is pretty unfortunate. We have some big investor meetings today and this unfortunately took our marketing site offline. Hopefully they resolve this soon - it's the first time we've ever experienced an issue with their service. We really need fail-overs in place...small team problems.