My friend works at Instacart, she says it totally sucks. Mainly because there's no guaranteed hourly pay and what she gets paid depends entirely on what the customers decide to give out as a tip. So for example sometimes she spends an hour grocery shopping for someone, then 30 minutes to drive to their house, and then the person can just arbitrarily decide to tip her $10. So she makes $10 for 90 minutes of work? That…
To be clear, most of the blame falls on Instacart. But your friend should find a new job. A tip-only contractor job is as bad as a 100% commission telemarketer job (maybe worse).