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Google engineer writing Amazon reviews on USB-C cables that don't work

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Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#31
post #23

Is there a simple test that someone could do with a multimeter to test these cables themselves? Or is it more than just having a pullup resistor on the right pins?

These are very high-speed cables, so there's a lot that can go wrong from a signal integrity standpoint.

I've got an impression that he just checks if they are good for charging?

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#32
post #7

It would physically pain me to work at a company that sells defective equipment. I'd like to see amazon just develop in-house testing for certain types of stock. Cables, power supplies...

How much more are you willing to pay for that? If you're willing to pay a premium for tested and certified gear, why not just buy from your phone's manufacturer in the first place?

Because a lot of the Nexus 6P/5X accessories are sold out or have long delays before shipping. Also, I don't need another wall wart charger, just the cable.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#33

What I find interesting here is that Benson is essentially using his employer as a reputation guarantor. I guess depending on the company's HR that could fall either way of a) This is great, we're getting nice PR b) Mr Benson, we need to have a quiet word about what it is you do here and what Google is not in the business of. Really interesting. edit: I assumed this is part of his job. I just find the publishing of t…

I'm willing to bet he was assigned to test a variety of cables on the market, and probably to leave the reviews as well.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#34
post #23

Is there a simple test that someone could do with a multimeter to test these cables themselves? Or is it more than just having a pullup resistor on the right pins?

These are very high-speed cables, so there's a lot that can go wrong from a signal integrity standpoint.

I can't even remember the last time I used a USB cable on my phone for data, the only time I ever plug it in is for charging, so I don't care too much about signal integrity as long as it will charge my phone without damaging it.

When I do care about signal integrity (i.e. connecting a USB hard drive to my computer, I use name-brand cables)

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#35

What I find interesting here is that Benson is essentially using his employer as a reputation guarantor. I guess depending on the company's HR that could fall either way of a) This is great, we're getting nice PR b) Mr Benson, we need to have a quiet word about what it is you do here and what Google is not in the business of. Really interesting. edit: I assumed this is part of his job. I just find the publishing of t…

I think he needs to do this as his work. I mean seriously who would buy usb adapter cables worth more than 1000 USD just to write reviews?

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#36
Amazon reviews become useless as Amazon allows third-party vendors from China and HK to flood the original listing with clones.

So people buy based on the review and then they find out the vendor shipped a clone, so then they give a bad review but it's not for the original listing.

Amazon made a huge mess with that, they should never allow third parties to sell on the original listing.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#39
I bought the TechMatte 2x USB-C to Micro-USB item that he gave two stars for use with my 5X. At least one of the items I got was actually defective. The other worked but charged very slowly. I wish I had seen his post before buying!

Now I am nervous because I subsequently bought a cable that he hasn't reviewed yet...

This has me wondering if there is some way to incentivize good reviewers. There is Consumer Reports and some more tech-specific sites but there is still a long tail of products that you have to buy without good reviews.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#40
post #35

What I find interesting here is that Benson is essentially using his employer as a reputation guarantor. I guess depending on the company's HR that could fall either way of a) This is great, we're getting nice PR b) Mr Benson, we need to have a quiet word about what it is you do here and what Google is not in the business of. Really interesting. edit: I assumed this is part of his job. I just find the publishing of t…

I think he needs to do this as his work. I mean seriously who would buy usb adapter cables worth more than 1000 USD just to write reviews?

Depends on whose card he is using.
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