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Computer, Respond to This Email

googleresearch.blogspot.com

31–40 of 202 posts

Re: Computer, Respond to This Email

#32
post #26
post #24

Earlier quoted context omitted.

Stop with this "you're the product" nonsense. Please.

Stop making the user the product. Please.

He's not wrong and you are. You are not "the product", and saying such is so divorced from the truth to be nothing more than a lie at this point. "You" are not being sold, access to you is.

Look at some ads, get some great web services. Seems a fair tradeoff.

Re: Computer, Respond to This Email

#34
post #24

Earlier quoted context omitted.

You can make gmail "dumber" by using the IMAP api and then encrypt your email? Unless you use google apps for work since you aren't paying for the service you are the product.

Stop with this "you're the product" nonsense. Please.

> * Stop with this "you're the product" nonsense. Please. *

what would you call it?

Re: Computer, Respond to This Email

#35

While the technology is very cool, this pushes me that much closer to a "dumber" email service. It's always a conflict for me as I love shiny new things, but I'd rather we let AI loose on someone else's email, especially when the AI's revenue stream is advertising (a business predicated on knowing as much as possible about your audience).

any "dumber" email service suggestion?

Re: Computer, Respond to This Email

#36

While the technology is very cool, this pushes me that much closer to a "dumber" email service. It's always a conflict for me as I love shiny new things, but I'd rather we let AI loose on someone else's email, especially when the AI's revenue stream is advertising (a business predicated on knowing as much as possible about your audience).

Are you also willing to stop emailing others that use Gmail?

Re: Computer, Respond to This Email

#37
post #34
post #24

Earlier quoted context omitted.

Stop with this "you're the product" nonsense. Please.

> * Stop with this "you're the product" nonsense. Please. * what would you call it?

The product is the service being offered, in the case of Google it's search, mail, maps, etc. How they make money is unrelated to what the "product" is. E.g. I switched from free ad-supported YouTube to the paid ad-less YouTube Red, does that mean what the "product" is suddenly changed? Also you really are the "customer" or "user" of the many services being offered by Google just like an advertiser is a "customer" of the advertising side of Google. That doesn't imply one type of customer (the advertiser) is more important than another type of customer (the user).

Re: Computer, Respond to This Email

#38
post #36

While the technology is very cool, this pushes me that much closer to a "dumber" email service. It's always a conflict for me as I love shiny new things, but I'd rather we let AI loose on someone else's email, especially when the AI's revenue stream is advertising (a business predicated on knowing as much as possible about your audience).

Are you also willing to stop emailing others that use Gmail?

Probably not. I don't have a very absolutist perspective on these privacy issues, but I do think that I should probably be taking my advertising business elsewhere (if anywhere at all), and that I should probably find a way to limit the amount of my data they gobble up. I'm lazy and I would prefer something that works to something which keeps all my information safe, which is why I'm still using gmail even though I'm creeped out.

Re: Computer, Respond to This Email

#39
post #35

While the technology is very cool, this pushes me that much closer to a "dumber" email service. It's always a conflict for me as I love shiny new things, but I'd rather we let AI loose on someone else's email, especially when the AI's revenue stream is advertising (a business predicated on knowing as much as possible about your audience).

any "dumber" email service suggestion?

I've looked previously, and usually thought I would get some bare metal at a trusted colo and run my own server. However this has a variety of issues, including but not limited to getting the big email services (especially gmail, ironically) to trust your server as a non-spam gateway. Part of the problem here is that running a quality email service isn't cheap, and I'm not sure how much I'd have to trust a provider for it to be worth ditching google as my provider. In the past, the "easiest" answer to this in the abstract was for me to just do it myself, but I haven't had time and I'm concerned it would make it difficult for others to communicate with me.

Re: Computer, Respond to This Email

#40
post #29

I appreciate the privacy standards they used (no humans reading your email to develop this), but am concerned that it's not enough. As I understand with language models, overfitting takes the form of returning a sequence of words seen in the training set. If this is overfitting in any part of the response space, this could happen. Out of a million emails, how many suggested responses are going to substantively resemb…

But you have a lot more to go off here and the number of replies is limited to maybe a few thousand at most. It can quickly determine if it's a scheduling email, check your calendar, and generate responses like "I am available" and "I'm busy". For others it can be as simple as "I'll check it out and get back to you". Finally, if you are expected to review the automatically composed response or choose from several options it's actually not that bad at all. This actually seems a lot like the iOS feature where if you miss hang up on an incoming call you can send a quick SMS reply back saying things like "I'll call you back" or automatically adding a reminder to call back in an hour.
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