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10M events a month, free

amplitude.com

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Re: 10M events a month, free

#31

Post by sskates »

paladin314159 wrote: post #29
Mahn wrote: post #21

The thing I don't like about analytics as a service is that, most of the time, it's highly opinionated about how to track and visualize data. We tried a number of analytic services in the past, but no matter how flexible they were, we always found corner cases or certain ways of visualizing and presenting the data that we wished existed but for some or other reason weren't possible, because each respective service al…

Engineer at Amplitude here. Thanks for your thoughts! We've been thinking a lot about this exact issue over the last few years and have come to the same conclusion: when dealing with a platform that provides a ton of value out of the box, you need to be somewhat opinionated, and you can't expect to cover every use case. Different customers can have very different questions about their data and unique insights that th…

Jeffrey, you undersell yourself! (The best engineers always do...)

Jeffrey's the VP of Engineering at Amplitude who built the core of our current infrastructure.

Re: 10M events a month, free

#32

Post by sskates »

kineticac wrote: post #11

We've been struggling with metrics for awhile now. We're hitting all the "enterprise" plans with our sessions + mau, and just can't afford it. Seems silly to build and maintain our own metrics, so glad we finally have Amplitude for all our needs. The dashboard api is amazing. We only need a few simple numbers, and the API works fantastic. Thinks like custom dashboards are cool, but we're able to just grab the numbers…

Thanks for the kind words! Hearing that makes me really glad that we decided to invest in making a solid API so people could roll their own dashboards.

Re: 10M events a month, free

#33

Post by efuquen »

paladin314159 wrote: post #29
Mahn wrote: post #21

The thing I don't like about analytics as a service is that, most of the time, it's highly opinionated about how to track and visualize data. We tried a number of analytic services in the past, but no matter how flexible they were, we always found corner cases or certain ways of visualizing and presenting the data that we wished existed but for some or other reason weren't possible, because each respective service al…

Engineer at Amplitude here. Thanks for your thoughts! We've been thinking a lot about this exact issue over the last few years and have come to the same conclusion: when dealing with a platform that provides a ton of value out of the box, you need to be somewhat opinionated, and you can't expect to cover every use case. Different customers can have very different questions about their data and unique insights that th…

This is awesome, it's exactly what we have been looking for. Our business analytics team is very comfortable with SQL and it's been a pain finding any analytics platform that offers that sort of access to the data. And on top of that they are super expensive, so we've gone the hosting our own solution with Redshift route. But our tech team is small and maintaining an analytics platform has been a distraction so we really want to find a third party hosted solution that works. Definitely going to check you guys out!

Edit: Also just saw you guys just recently raised a round, congrats!

Re: 10M events a month, free

#35

Post by sskates »

zer00eyz wrote: post #16

It always strikes me that data collection and data analysis are tightly coupled, when it comes to pricing. And then when you look at the tiers that are available (995 a month really?) it makes even less sense. Yes its cheeper than me hiring in house to "do it myself" but it still feels like I'm being taken advantage of. Here is the reality of how this works. Someone on the business side sees a shiny dashboard and wan…

Really sorry about issues on Zendesk, thanks for pointing them out! We've rolled out new docs today and are still ironing out a few bugs. Any pages that aren't working for you in particular?

Also- totally agreed on there being a lot of other analytics products out there, which is why we felt the need to be aggressive with giving away so much data for free.

What do you mean to tier out data? Would love to hear how we could make it compelling for you.

Re: 10M events a month, free

#37

Post by PabloOsinaga »

sskates/et al: This is awesome - we will be trying it. We've built internal tools very similar to what you guys are doing, so it's great that we have the option to not do that anymore! Question: I am super tempted at using the free tier, and just route a sample of users towards Amplitude. After all, using just a sample is enough to discover patterns, test hypothesis and identify product-change ideas. While the ~$1000/mo price range could probably make a lot of sense for us later, right now it's a bit too much. Can I be confident you won't change the free tier deal in the near future?

Re: 10M events a month, free

#38

Post by scalayer »

What's your security story? A search for "security" or "privacy" on your help docs returns zero results. The privacy policy makes no mention of any certifications (SOC 2 Type II, Tier 3 SSAE 16, TRUSTe, third-party audits, etc). How can I trust my data with your service?

Re: 10M events a month, free

#40

Post by cakoose »

sskates wrote: post #3

Hi all, founder of Amplitude here. We've always felt volume based pricing to be bad for analytics culture as it discourages tracking and so are taking as aggressive of a stance as we can here. Would love HN's feedback!

But isn't volume-based pricing a good approximation of cost-based pricing? With the new setup, are low-volume customers paying extra to subsidize high-volume customers?
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