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Announcing the Surface 3

blog.surface.com

291–300 of 345 posts

Re: Announcing the Surface 3

#291

The type cover seems like a good thing in theory, but in practice feels very "tacked on." Especially in that you have to find a level surface (no pun intended) to rest the device on.

You can actually prop it up on your lap; at least with the SP3. Still not good enough to satisfy my typing needs but not as bad as I feared.

Re: Announcing the Surface 3

#292

Earlier quoted context omitted.

Microsoft has taken a leaf out of Apple's book and simplified product lines and names, and are up front about availability and configurations. Other PC and laptop manufacturers seem to go out of their way to make things as confusing for the consumer as possible. I was briefly contemplating getting the Asus Zenbook UX305 but it is available in different configurations in (different) global markets, with the European m…

I feel like Apple's fallen of the wagon on this one, however. Look at the iPad line. From what I can tell there are at least 6 different models and all of those are available in different storage capacities and with different connectivity options. Additionally, there are 3 different iPhone models. If you're a consumer walking into Best Buy for an iPad, I can definitely see you getting a raw deal if you don't already…

There are 5 iPad models. What have the 3 iPhone models got to do with buying an iPad?

Re: Announcing the Surface 3

#293

Earlier quoted context omitted.

Is it any different from from the Macbook versus Macbook Pro? Massively different devices. The odd duck out is the Surface RT line, which seems to be abandoned now, removing that confusion.

I don't think the MacBook [Pro] is a flattering comparison. Apple is rapidly falling away from their traditional simple and obvious product lines, and the current MacBook lineup is extremely confusing to a lot of people.

Confusing to people actually buying MacBooks, or just to those writing about them?

Also even if the current lineup is not perfectly orthogonal because the purpose of the Air is less clear than it used to be, this has happened before when new lines are introduced. What leads you to assert that they are 'rapidly falling away' from anything, rather than just in a transition period with the new line?

Re: Announcing the Surface 3

#294
post #277

is there any non-marketing comparison to the pro version? i'm scrolling up and down that page and i can't even answer if it is the same as pro3 with the crippled OS.

smaller screen. crappy cpu. two smallish storage options. no pen included.

still could not find about SD card and usb ports.

Re: Announcing the Surface 3

#295
post #236

Earlier quoted context omitted.

Minimum for doing what? My home workstation has 32GB and I can remote into that anytime I want from every device that I own, so I tend to lean on that.

Surfing the web or doing any form of multitasking. But of course, the sad reality is that the only reason there is a 2 GB version is so that they can have a ridiculous premium for the 4 GB version yet still lure customers with the low starting price point. I wonder if, when the market has matured enough, that there will be honest companies making products that tries to make good mainstream products rather than trying…

$100 more for 2x RAM and storage, that doesn't seem like a "ridiculous premium". Unless you mean ridiculous in some other way than the actual dollar amount.

Re: Announcing the Surface 3

#296

Earlier quoted context omitted.

Microsoft has taken a leaf out of Apple's book and simplified product lines and names, and are up front about availability and configurations. Other PC and laptop manufacturers seem to go out of their way to make things as confusing for the consumer as possible. I was briefly contemplating getting the Asus Zenbook UX305 but it is available in different configurations in (different) global markets, with the European m…

I feel like Apple's fallen of the wagon on this one, however. Look at the iPad line. From what I can tell there are at least 6 different models and all of those are available in different storage capacities and with different connectivity options. Additionally, there are 3 different iPhone models. If you're a consumer walking into Best Buy for an iPad, I can definitely see you getting a raw deal if you don't already…

I respectfully disagree, there's only two raw deals I see with your example: buying a 16GB model, and going to Best Buy.

There were always 6 SKUs for any given region (3 size options and 2 connectivity), and now there are 3 colors, and the iPad Mini form factor. That's a lot when you add it all up analytically, but that's not how consumers experience it -- they're not presented with 36 different iPads and asked to figure it out.

The consumer experience hasn't fundamentally changed since the original iPad, because each option is understandable by the user rather than buried under a confusing set of names [1]. iPads with cell radios are really only for people who already know what it is and want it, so that choice point is reduced. The form factor (iPad or iPad mini) is something the consumer can hold in their hands and figure out, as is color. Those are tangible, immediate, human choices.

RAW DEAL #1: Storage, and specifically the 16GB model, is the biggest issue with iOS products because later you'll find you can't download many apps or have too many photos before storage fills up. Bad user experience. See past iOS upgrades for outrage.

> if you don't already know what you want

Apple has invested huge amounts in iPad's branding and awareness, that translates to consumers understanding more and walking in having at least a vague understanding of which form factor and color they would like, with a visit being more of a confirmation of the choice. Note that Apple's other branding reinforces this, by sharing color across iPad, iPhone, and now MacBook, meaning more possibility for consumers to come in closer to having made a choice. Same with storage capacity if they evaluated iPhones. They also don't name it something different each time they launch a new one, they reuse the name [2]. The brand value/awareness of 'iPad' alone is probably 100x+ that of Asus or Surface. Brand awareness persists between products, so with 800m iOS devices out there, each SKU represents maybe 20m iOS devices worth of brand recognition that precedes it [3].

RAW DEAL #2: Walking into Best Buy -> raw deal. For. sure.

There's a reason Apple built stores - its to control the experience and reduce choice anxiety through consistent messaging, better presentation of products, positive sales experience, few choices, etc. Best Buy shits that away and you wind up in a chemical-smelling store filled with crappy products that subtly increases paradox of choice, talking to a spikey hair drone that doesn't understand the product, forcing comparison to unlike products, putting pressure on you to buy the replacement plan or accessories or shit you don't need, with flashing images from a wall of TVs nearby sucking your attention away from your purchase decision like the TV with a skateboarding video on at the bar you're at with friends that keeps pulling you away from the conversation you were just having. Ugh. Best Buy.

[1] Apple made this mistake in the 90s with the Performa brand, introducing too many models causing consumer confusion (http://en.wikipedia.org/wiki/Macintosh_Performa). Thus, iPad is iPad, and specs do not play into the name of the product the user buys. Most other competitors such as aforementioned Asus Zenbook UX305 just don't get it.

[2] Because people think in years, not obscure model numbers ('oh thats the iPad from two years ago' vs 'oh thats the Zenbook umm... UX31A? UX42VS?').

[3] Yeah this is a super janky way of representing brand awareness, its just to illustrate how much more carrying capacity the brand has for variations relative to others. Marketing budget might be another way, except that doesn't account for people's actual purchases and their sharing with friends, plus the ridiculously valuable free marketing you get from the media talking about the device. Hence, the big unveil strategy.

Re: Announcing the Surface 3

#297

Earlier quoted context omitted.

This is so patently false I'm not sure if you aren't just trolling. I use windows 8 on a 150 DPI screen (28" 4k) on my work desktop and a 220 DPI screen on my laptop (rMBP). Both have no problems, and most commercial apps already support it (chrome, IE no problem, I've heard phtoshop is ok as well).

The post you are responding to is a bit hyperbolic, but "HiDPI" scaling on Windows is still pretty hit or miss with lots of major apps. (Chrome isn't one of them, despite its mention in these posts -- since Chrome 37 it has done proper DPI scaling on Windows, and that release has been out for quite a while now). Photoshop (since it was also mentioned) has very limited support for real scaling (beyond the OS's default…

My wife is into Photoshop (as a designer) and Illustrator, but uses them on Macs exclusively, so I can't judge there. It is crazy: Adobe got flack for not supporting macs well enough with GPU acceleration when macs were going out of style....and now, Macs are back with a vengeance and they are neglecting Windows instead :)

Re: Announcing the Surface 3

#298
post #293

Earlier quoted context omitted.

I don't think the MacBook [Pro] is a flattering comparison. Apple is rapidly falling away from their traditional simple and obvious product lines, and the current MacBook lineup is extremely confusing to a lot of people.

Confusing to people actually buying MacBooks, or just to those writing about them? Also even if the current lineup is not perfectly orthogonal because the purpose of the Air is less clear than it used to be, this has happened before when new lines are introduced. What leads you to assert that they are 'rapidly falling away' from anything, rather than just in a transition period with the new line?

The MacBook line has been a mess for years now. There was a bad point when they had retina and non-retina versions for the whole Pro line. The iPad line is becoming pretty nuts. They simultaneously advertise the iPad Air 2, the iPad Air, the iPad Mini 3, the iPad Mini 2, and the original iPad Mini. Even iPhones are starting to suffer from this. It used to be obvious (either pick the best, or decide how much less you want to pay, then buy the one at that price) but now you have to figure out whether you want bigger or smaller, better camera or better pocketability, etc.

I like having more choices, personally, but Apple used to have a much more streamlined product offering.

Re: Announcing the Surface 3

#299
post #197

Earlier quoted context omitted.

Check out http://penny-arcade.com/news/post/2014/05/23/surface-pro-3 , they've fixed many of the problems gabe pointed out (helps that Lynwood is near Redmond). I suggest trying one at a store somewhere. The 10" with an Ntrig might be a better bet because if it is more portable. Otherwise, not many win tablets still have styluses (especially the Wacom resistive kinds).

Thanks! We already tried it and she liked it so far, but unfortunately, the tablet had only Paint installed. She doesn't do hardcore art, but the sketches she draws should have a certain quality (No jiggy edges, which I heard was a problem when drawing slowly). I think I'll ask for a demo with a sophisticated drawing app next time I'm in the store. But the linked article gives me hope that this might be perfect for h…

Here's a good test to try in the store. You can do it in OneNote.

Using a business card as a ruler, try to draw a diagonal line, slowly (a few seconds to cross the card). Unless they have fixed it recently, the Surface Pro 3 cannot draw straight lines in this way, and they will be quite jagged.

In practice, you might never draw lines in this way, but the same jagged features will pop up everywhere, especially if you draw fine shapes carefully (as opposed to large strokes sloppily).

Re: Announcing the Surface 3

#300
post #292

Earlier quoted context omitted.

I feel like Apple's fallen of the wagon on this one, however. Look at the iPad line. From what I can tell there are at least 6 different models and all of those are available in different storage capacities and with different connectivity options. Additionally, there are 3 different iPhone models. If you're a consumer walking into Best Buy for an iPad, I can definitely see you getting a raw deal if you don't already…

There are 5 iPad models. What have the 3 iPhone models got to do with buying an iPad?

iPhone model likely refers to iPads with cellular data.
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