Earlier quoted context omitted.
> I understand there are some missing features compared to the old one There are some people that use Outlook for...well I'm not sure what but things that go way beyond email and calendar. I've been using the web app for several years now, it's fine. When I was new in IT, I always struggled to see what the big deal was with Outlook desktop. The web mail has folders, rules, shared mailbox support, integrated calendar,…
> People treat email has a permanent data store. Is this strange? I'll be trying to solve some problem, half-remember an email conversation from several years ago on something relevant, and want to look it up. This feels like the most natural thing in the world to me, and it's not like the ability to save emails is new. Why, exactly, would a forced change of habits be for my own good?
At the personal level, it wouldn't be. It makes a lot of sense, and I do the same with Fastmail.
At the corp level where it's often in M365 cloud, you've got hard limits from Microsoft on one hand (100GB primary mailbox - period), and corporate data retention limits on the other. Legal often has strong opinions on how long you are allowed to retain emails which you may or may not be able to personally override. Could be just a few years, which forces a different strategy.
I'm not sure on the details of Google, but one imagines corp workspaces have equivalent interests.