Earlier quoted context omitted.
Specifically, lets imagine LLMs as compilers - you're passing your prompt through to get some pretty language at the end. Don't send me your compiled code, send me your prompt. Let it be rude, if the wording is awkward I guarantee I can understand it just as well as an LLM, ignore the fact that my daughter just graduated and offering hallucinated platitudes. Send me the actual question, don't make me try and decompil…
Either rely upon everyone else changing their behavior, or give up and use your LLM to re-compress incoming messages to be informationally dense as you see fit.
Gmail thinks I'm stupid, so I left
291–300 of 865 posts
Re: Gmail thinks I'm stupid, so I left
#292You know what's even worse? That if he had tried any of those "here look! we can write it for you!" tools he’d have found out that they don't even work . Gmail summaries are nonsensical most of the times. The suggested replies completely miss the intent of the original message I was trying to write. Most AI integrations around are basically alpha-quality code, that if there wasn't this forced pressure to adopt AI, AI…
Oh I got an email about a booked flight, Europe, Denver, Vegas. For some reason the times weren’t picked up in my calendar so I naively thought I’ll try their AI tools to put it there… I tried to get it to work for five minutes, it couldn’t get it to work. Then I was so pissed that tried for another thirty minutes to “prompt” my way to get the events created correctly, highlighted the timezone issues… Then gave up an…
Re: Gmail thinks I'm stupid, so I left
#293Earlier quoted context omitted.
Specifically, lets imagine LLMs as compilers - you're passing your prompt through to get some pretty language at the end. Don't send me your compiled code, send me your prompt. Let it be rude, if the wording is awkward I guarantee I can understand it just as well as an LLM, ignore the fact that my daughter just graduated and offering hallucinated platitudes. Send me the actual question, don't make me try and decompil…
Just because you yourself are OK with being talked to rudely, doesn't mean others are. In fact I'd wager most aren't consciously or unconsciously...
Re: Gmail thinks I'm stupid, so I left
#294I can appreciate LLMs for some use cases, but writing emails for the user is the one that really baffles me. It's one thing if you don't speak English well and could use some help making yourself understood, but the amount of native speakers using this is so strange to me. How does this help you? If you can write to the LLM telling it what kind of email to write, you might as well just write the email.
The most frustrating thing to me is to receive a 5-paragraph-plus email that was clearly written with some AI that filled in the email with vapid and useless talking points, like "Let me know if you need any other blah blah blah; While there is clearly a need for system improvement, we are working hard to address the underlying and fundamental issue; This is a lesson that it's not just a feature, it's a critical path…
I didn't have time to write a short letter, so I wrote a long one instead. - M. Twain
Re: Gmail thinks I'm stupid, so I left
#295Re: Gmail thinks I'm stupid, so I left
#296My interpretation leans towards: Gmail Thinks I'm Lazy. LLMs have made one thing clear: intellectual laziness is even more pervasive than we previously thought, even among "knowledge workers".
Do I need to add some sarcasm tag? Hope not as it would prove my point.
Re: Gmail thinks I'm stupid, so I left
#297I just can't stand how Gmail is putting a red line under every other sentence that I write (telling me that my writing style is a "mistake") and aggressively nudging me to rewrite it to make it sound more like AI. Whoever thought such a product would be a good idea should be fired.
Out of interest - do you trust google reading all your emails? What do you think about privacy?
Re: Gmail thinks I'm stupid, so I left
#2981. Someone links this post in an internal Slack-like app to relevant PMs and designers.
2. Someone in leadership respond "dang we should look at this deluge of CTAs". In doing this they pretend as though it's new information that people didn't have until now, since that avoids anyone being responsible, even though every single engineer and the designers that still have their idealism are full aware of it.
3. Some PM is assigned a project of cleaning up CTAs, which they half-heartedly do, and the situation is slightly better afterwards, although nobody is accountable or really cares and the same problem will happen again for the next round of launches, since everyone's OKRs are tied to getting users NOW and CTAs that stupid people click on / random people accidentally click on are the best way to drive a metric in the near future. Somehow they manage to spin the cleanup as a positive and wholesome metric-moving project instead of what it is, which is doing extra work to fix other peoples' negligence.
4. Nothing like introspection happens because the org is entirely driven by short-sighted metric-maximization. It continues to gradually rot, losing the engineers and designers who care about the users, with the main decision-making roles turned over every couple years so pointless pms and managers can stick stars on their resume.
5. In a few years when the accumulation of misanthropic decisions starts to actually affect metrics in a way that nobody can easily bandaid, some executive will start a new project to do something about modernizing the whole app. A bunch of people will ship things to clean it up, and a new design will launch with a bunch of user studies that validate it as better. It will almost certainly be worse, but nobody cares, they just need work to do, and they'll massage the metrics to make it good enough until they can switch roles again.
6. At no point will the organization be capable of anything like shame, which is a shame because that is what is needed: someone in charge has to believe in doing things because they are good for the users and not for mindless metric-moving, and hold those under them accountable accordingly. Instead we get this, which is basically the long-term symptoms of going public in an industry where user growth and retention are not very quickly correlated with changes in the product. As a result bad product changes alienate users slowly and there is little incentive to make good changes, because neither result affects anything in the next few quarters. So instead you get this bullshit: because it's an easy way to hit OKRs and get promoted, and people's bosses have no reason to disagree because it's a cheap way for them to hit OKRs and get promoted also. Not that they're wrong. When the goal of the company is mindless optimization instead of anything socially positive, maybe this is truly what optimal behavior looks like. Although you can be sure that internal messaging nevertheless focuses on how socially positive the changes are. Gotta keep the illusion going so nobody realizes their job is shameful.
Or maybe that won't happen. But ... I've been around this cycle a few times, at companies who inherited Google's contemptible style of management. Somehow feels like I've seen this before.
Re: Gmail thinks I'm stupid, so I left
#299There is no guarantee today that any software manufacturer will not slap AI whenever, wherever they can.
I want stuff to work like linux commands. Do one thing well. Work well with other processes over a standard protocol.
If you ever find a good email client @speckx let me know. Something that does not get in my way, can work on mac/windows/iphone/android, can work offline, can do basic things like search predictably (I'm look at you apple mail) and (FFS!) does not show me random unread badges on folders where everything is already read (You again, apple mail).
Re: Gmail thinks I'm stupid, so I left
#300This is the header bar I see every day in Gmail https://imgur.com/a/QCUP43o >. The color behind the Google logo is incorrect. I can name about 50 similar UI issues. Google's lack of attention to detail is almost impressive.