Earlier quoted context omitted.
I'm optimistic. Banks used to have rooms full of bank clerks who manually did double-entry bookkeeping for all the bank's transactions. For most people, this was a very boring job, and it made bank transactions slow and expensive. In the 50's and 60's we replaced all these people with computers. An entire career of "bank clerk" vanished, and it was a net good for humanity. The cost of bank transactions came down (by…
"I suspect the same will be true with this automation - if we can create and scale organisations easier and cheaper without employing all the admin staff that we currently do, then maybe we create more agile, responsive, organisations that serve their customers better." I'm not sure most of those organizations will have many customers left, if every white collar admin job has been automated away, and all those people…
Humans will continue to have certain desires far outstripping the supply we have for a long time to come.
We still don’t have cures for all diseases, personal robot chefs & maids, and an ideal house for everyone, for example. Not all have the time to socialize as much as they wish with their family and friends.
There will continue to be work for humans as long as humans provide value & deep connections beyond what automation can. The jobs could themselves become more desirable with machines automating the boring and dangerous parts, leaving humans to form deeper connections and be creatively human.
The transition period can be painful. There should be sufficient preparation and support to minimize the suffering.
Workers will need to have access to affordable and effective methods to retrain for new roles that will emerge.
“soft” skills such as empathetic communication and tact could surge in value.