Under FAA rules this was a screwup. [edit: see my own reply] (However, the rules are subtle, so they can be partially forgiven.) However, I'm not only a dispatcher but also a philosophy BA, so I've found a good way to explain it. Your reserve fuel (the "extra" fuel over what the actual flight burn) can of course be used (hello, that's what it's there for) but—and here's the rub—you can never plan on using it. That is…
Pilots may be organizationally disincentivized when making this decision.