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I feel Apple has lost its alignment with me and other long-time customers

morrick.me

291–300 of 606 posts

Re: I feel Apple has lost its alignment with me and other long-time customers

#291

I'm kind of an Apple outsider (I've used Mac a little bit, never owned or wanted an iPhone). Honestly, I think their new stuff looks pretty cool. I thought Liquid Glass looked cool. I thought the iPhone Air looked cool too. When I read articles like this, it's hard for me to get what the actual problem is. Apparently "the very introduction of the iPhone Air proves that Jobs’s words are falling on deaf ears on the har…

He makes the point that the thinness and lightness have no effect because it's not really pocket friendly because of the size, so you won't get the advantage where it matters most, in your pocket.

Re: I feel Apple has lost its alignment with me and other long-time customers

#292

> it’s a company that I feel has lost its alignment with me and other long-time Apple users and customers. When OS X debuted there was a daytime radio talk show in my area called “The Computer Guys.” They capably covered all sorts of computing topics, but were clearly long-time Apple dudes. And they spent weeks complaining about what a disaster OS X was. The Dock was useless and violated Apple’s HIG. The Finder made…

> The Finder made all the same mistakes as Windows did. Tbf, the Finder is still crap (if only it would be nearly as good as Windows Explorer was in its heyday I would probably use it more), and the UNIX terminal is pretty much needed to make a Mac usable in the first place - which is fine though, because the UNIX-ness was exactly why I switched to Mac ;)

Of course, it's all about what you're used to. But after 6 years on Windows as my daily driver I still prefer Finder.

It's tree/table view is superior to the Details view in Explorer. Explorer regularly hangs when opening folders with more than a couple videos in it. QuickLook (spacebar to preview an item) is so useful.

Re: I feel Apple has lost its alignment with me and other long-time customers

#293
> As for the AirPods, and true wireless earbuds in general, I find this product category to be the most wasteful. Unless someone comes up with a type of earbuds that have easily replaceable batteries, I’m not interested in buying something that’s bound to become e‑waste in a relatively short period of time.

Aren't the batteries the most wasteful, least recyclable/reusable part of the airpods? They're so small I can't imagine that still throwing the battery away and putting in a new one nets to much gain.

I would guess that the old wired airbuds was responsible for more waste than airpods. So much more disposable and less durable.

Re: I feel Apple has lost its alignment with me and other long-time customers

#294

Earlier quoted context omitted.

What's crap about Finder?

For me, the keyboard (in)accessibility is the biggest issue. On Windows I got used to navigating Explorer completely with the keyboard — this was a LONG time ago, I have no idea of the current state. On macOS, it's just impossible (or, at the very least (but I doubt), impractical). Other issues: - the fact that you cannot cut and paste files - dragging files from one folder to another can be unreliable/error-prone, p…

I lost track of how many times ive lost data to cut.

Re: I feel Apple has lost its alignment with me and other long-time customers

#295
post #290
post #289

> the dimensions of the iPhone 5/5S/SE make this iPhone more ‘Air’ than the iPhone Air. If you want a slightly more recent example, the iPhone 12 mini and 13 mini have the real lightness that could make sense in a phone. I strongly agree. Many tech people who I know personally strongly agree. I feel like St Steve Jobs would have strongly agreed. I really, really want a new iPhone with iPhone 5 dimensions.

They made the mini phones and it turns out nobody bought them because the people who cry out for them are very loud but very few.

I would guess that Apple sold more mini phones than other android manufacturers sold of their phones.

Apple's problem is it's own success. Unless each product brings in sales rivalling the GDP of countries, it gets cut.

Re: I feel Apple has lost its alignment with me and other long-time customers

#296
post #290
post #289

> the dimensions of the iPhone 5/5S/SE make this iPhone more ‘Air’ than the iPhone Air. If you want a slightly more recent example, the iPhone 12 mini and 13 mini have the real lightness that could make sense in a phone. I strongly agree. Many tech people who I know personally strongly agree. I feel like St Steve Jobs would have strongly agreed. I really, really want a new iPhone with iPhone 5 dimensions.

They made the mini phones and it turns out nobody bought them because the people who cry out for them are very loud but very few.

I had one. Loved it. So did many tech people who I know and respect. I believe that this is firmly within the design ethos of Jobs/Ive-era apple, and so it surprises me that they don't continue to offer this in order to keep their brand strong even if the grasping masses don't actually want it.

Re: I feel Apple has lost its alignment with me and other long-time customers

#297
post #160

> it’s a company that I feel has lost its alignment with me and other long-time Apple users and customers. When OS X debuted there was a daytime radio talk show in my area called “The Computer Guys.” They capably covered all sorts of computing topics, but were clearly long-time Apple dudes. And they spent weeks complaining about what a disaster OS X was. The Dock was useless and violated Apple’s HIG. The Finder made…

It's not just about emotion or loyalty. It's about built-up knowledge and the difficulty of switching. When you're a long time user, you know how to do everything with what you're using - whether that's an operating system, a programming language, or something else. The latest product isn't good and your suggestion is "don't buy it." OK, what do I do instead? Buy a Windows or Linux laptop where I have to re-learn a d…

Companies owe their livelihoods to their customers. If they do stupid shit and annoy those customers they lose money and potentially kill the business.

There is a long list of companies which have done themselves serious financial harm, or even slit their own throats by failing to understand how Customer World works.

No one is too big to fail. Especially in computing. There's also a long list of companies which looked like permanent fixtures for a while and were dead a few years later.

As for Apple - I have a busy lock screen, and I can no longer read the time because the big numbers are too thin and the refraction effect makes them impossible to read.

Rookie, stupid error. Just embarrassing.

Re: I feel Apple has lost its alignment with me and other long-time customers

#298
Honest question from someone with no hardware knowledge:

How technically possible and commercially feasible would it be to make these huge lenses and camera components removable? For example, imagine if Apple made a phone with no built-in camera, where the camera is instead a separate magnetic component that you attach to the phone only when you want to use it.

Re: I feel Apple has lost its alignment with me and other long-time customers

#299
post #15

The title is appropriate, in that it feels to me that most of the awe has gone out of these products/keynotes. This is maybe down more to the maturity of the category(/ies) than any fault of Apple's though. Perhaps they can be blamed for failing to introduce exciting products in new categories. I do find that wireless earbuds actually last much longer than the wired variety, despite the non-replaceable batteries. Bac…

Apple is a hostage of its own marketing. A modular iphone that has an easy to replace battery, easy to replace screen and is maybe 2mm thicker to account for it? That would be a sellout. A convertible Macbook Air with a touch screen? It would be sold out. Neckband-style airpods with all-day battery life? Might not sell out, but would be popular. A best-in-class TV powered by Apple TV? Would probably sell well. But al…

> Neckband-style airpods with all-day battery life? Might not sell out, but would be popular.

I didn’t know that it was exactly what I needed.

Re: I feel Apple has lost its alignment with me and other long-time customers

#300

Honest question from someone with no hardware knowledge: How technically possible and commercially feasible would it be to make these huge lenses and camera components removable? For example, imagine if Apple made a phone with no built-in camera, where the camera is instead a separate magnetic component that you attach to the phone only when you want to use it.

These days the camera bar holds much more than just the camera-related components.
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