Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Small SaaS banned by Cloudflare after 4 years of being paying customer

news.ycombinator.com

Post reply on HN
Print view View original

291–300 of 329 posts

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#291

Post by mynameisvlad »

stale2002 wrote: post #289
mynameisvlad wrote: post #269

Earlier quoted context omitted.

How, exactly, is the TOS and pages mentioning this limitation not clear? I mean, it was clear enough for the other OP to know they went against it. They didn’t need to be told, they already knew their usage was against the TOS and just didn’t like that Cloudflare decided to enforce the rule they very well knew they were already breaking. They even said it themselves. I already even said that is why I don’t agree the…

>

> Something being "clear" only matters, in so far as it is understood. That is my definition of "clear". It is only clear if it is understood, no matter what, or how clear you think it is. It is defined as unclear, if it is not understood, commonly.

> I mean, it was clear enough for the other OP to know they went against it. They didn’t need to be told, they already knew their usage was against the TOS and just didn’t like that Cloudflare decided to enforce the rule they very well knew they were already breaking. They even said it themselves.

It's evidently clear. Did you even read the thread we’re talking about? Like even remotely? Or are you continuing on the same diatribe regardless what was clearly already written?

> I am not saying I am right. I did break the TOS. They have the right to do what they did. It's just not nice and I don't like them anymore :)

This is not a person who was confused. Period.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#292

Post by stale2002 »

mynameisvlad wrote: post #291
stale2002 wrote: post #289

Earlier quoted context omitted.

>

> Something being "clear" only matters, in so far as it is understood. That is my definition of "clear". It is only clear if it is understood, no matter what, or how clear you think it is. It is defined as unclear, if it is not understood, commonly. > I mean, it was clear enough for the other OP to know they went against it. They didn’t need to be told, they already knew their usage was against the TOS and just didn’…

>

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#293

Post by mynameisvlad »

stale2002 wrote: post #292
mynameisvlad wrote: post #291

Earlier quoted context omitted.

> Something being "clear" only matters, in so far as it is understood. That is my definition of "clear". It is only clear if it is understood, no matter what, or how clear you think it is. It is defined as unclear, if it is not understood, commonly. > I mean, it was clear enough for the other OP to know they went against it. They didn’t need to be told, they already knew their usage was against the TOS and just didn’…

>

Says who? You are not the arbiter of what is clear. The examples shown, you know, the ones we are actually discussing, show that it’s clear.

That you chose to discard them is on you. But that doesn’t mean they just magically don’t exist.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#294

Post by stale2002 »

mynameisvlad wrote: post #293
stale2002 wrote: post #292

Earlier quoted context omitted.

>

Says who? You are not the arbiter of what is clear. The examples shown, you know, the ones we are actually discussing, show that it’s clear. That you chose to discard them is on you. But that doesn’t mean they just magically don’t exist.

.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#295

Post by mynameisvlad »

stale2002 wrote: post #294
mynameisvlad wrote: post #293

Earlier quoted context omitted.

Says who? You are not the arbiter of what is clear. The examples shown, you know, the ones we are actually discussing, show that it’s clear. That you chose to discard them is on you. But that doesn’t mean they just magically don’t exist.

.

Ignorance continues to be no defense but whatever you want to believe to help you sleep at night, bud.

Here’s a gold star, champ.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#297

Post by mynameisvlad »

stale2002 wrote: post #296
mynameisvlad wrote: post #295

Earlier quoted context omitted.

Ignorance continues to be no defense but whatever you want to believe to help you sleep at night, bud. Here’s a gold star, champ.

"

The issue has been fixed; if you were to actually read the comments you may have discovered that. But you’ve made it clear that’s not something you partake in.

Once again, whatever you want to believe to help you sleep at night.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#299

Post by rgbrenner »

nolok wrote: post #251
dismantlethesun wrote: post #227

Earlier quoted context omitted.

I agree. I contacted Cloudflare sales for a small order of just a 100k or so per year, and they totally ghosted me after my first round of questions. No quote, no contact, nada. I gave up and went to Fastly. You may say my order was too tiny but even Akamai gave a response; they just didn’t have any turn key product that suited my needs.

Wait they're less reponsive than Akamai ? I ran away from Akamai because of their sales people and how they apparently embedded their dark soul straight into the user interface they give you to use, and by use I mean summon an akamai billing person from the depths because you're not allowed to do anything without them. I know they're doing good but Cloudflare must be even more successful than I thought if they can af…

Akamai is growing at 7% per year vs 40% per year for Cloudflare. Akamai is still 5x the size of Cloudflare but their growth rate is a lot more manageable than 40%.

Re: Small SaaS banned by Cloudflare after 4 years of being paying customer

#300

Post by rgbrenner »

bastardoperator wrote: post #285
notahacker wrote: post #280

Earlier quoted context omitted.

yeah, any decently set up sales team for any company selling to the whole market ought to have some sort of sales team member that's happy dealing with higher volumes of transactional sales, even if the main focus of most of the team is million dollar accounts, unless their self service programme scales to massive numbers or they don't deal with smaller companies at all. Someone ringing up to say "I need a quote for…

I don't disagree, but I've also never seen a enterprise sales organization that caters to businesses that don't already have millions of dollars in spend sitting in the war chest. We'd all jump at 50k because we're reasonable humans that understand thats a lot of money. However, when you're on the hook for booking millions of dollars in business in what amounts to 60 working days (90 day quarters), you might think ab…

That’s all true but the entire point of the freemium model is to feed the paid account sales pipeline… and having a gap between the free and paid tiers where your sales people don’t want to handle the accounts destroys a lot of the purpose of having a free account tier.

I fully agree with what you’re saying but it doesn’t speak well of Cloudflare to have this gap. If they don’t want or handle accounts at this mid tier level, they should have a have a self service tier to handle it.

Post reply on HN