Around 1 year ago we got hit badly on our [blogging platform][0] by people/groups submitting fake customer support description of other big companies, either being Microsoft, Facebook, Comcast etc. Rolled out a machine learning model and trained it on the database. 99% of them vanished. Next day, the machine didn't work and success rate was around 5%. Found out, they have learned the trick and now using symbols from…
You either die an MVP or live long enough to build content moderation
291–300 of 429 posts
Re: You either die an MVP or live long enough to build content moderation
#292Earlier quoted context omitted.
In fact, the Unicode consortium provides a report and extensive list of "confusable" symbols, which you could use alongside Unicode normalization tables to map adversarial back into more ASCII-equivalent text before running it through anti-spam mechanisms that are interested in the content of the message. https://www.unicode.org/reports/tr39/
I built a Python library for finding strings obfuscated this way. Was critical when moderating our telegram channel before an ICO. https://github.com/wanderingstan/Confusables E.g. "𝓗℮𝐥1೦" would match "Hello"
Re: You either die an MVP or live long enough to build content moderation
#293Around 1 year ago we got hit badly on our [blogging platform][0] by people/groups submitting fake customer support description of other big companies, either being Microsoft, Facebook, Comcast etc. Rolled out a machine learning model and trained it on the database. 99% of them vanished. Next day, the machine didn't work and success rate was around 5%. Found out, they have learned the trick and now using symbols from…
Re: You either die an MVP or live long enough to build content moderation
#294Earlier quoted context omitted.
What I'd like is something identical to Facebook (preferably hosted in a box on my desk) that I invite all my friends to, and they have the ability to invite people to. 2nd gen is probably far enough. Anyone cuts up rough, I go by their house and make them miserable.
You lose out on the network effect with this solution. If someone gets to pick who's allowed onto a network, then they won't bother using it. Maybe your friends will join since they are allowed to add _their_ friends, but those friends of friends wouldn't bother because most of their friends can't join, meaning your friends won't bother either unless they really want to talk to you specifically. It would work for gro…
Re: You either die an MVP or live long enough to build content moderation
#295Around 1 year ago we got hit badly on our [blogging platform][0] by people/groups submitting fake customer support description of other big companies, either being Microsoft, Facebook, Comcast etc. Rolled out a machine learning model and trained it on the database. 99% of them vanished. Next day, the machine didn't work and success rate was around 5%. Found out, they have learned the trick and now using symbols from…
When we had this problem, we added an input element positioned off-screen and ignored submissions that populated it. Cleaned it all up.
Re: You either die an MVP or live long enough to build content moderation
#296If you host blobs for free, somebody is going to use you as their host. Even if you just hosted audio, I'm sure somebody will quickly come along with a steganography tool to hide their content on your site (and use your bandwidth). Similarly, if you make compute power available, people will use you to mine cryptocurrency. Even if all you host is text, somebody will come along to be abusive. When you put a computer on…
Re: You either die an MVP or live long enough to build content moderation
#297Earlier quoted context omitted.
I'll never forget having to be a moderator for a somewhat popular forum back in the day and oh man did I learn how a few people can make your life hell. I was also a mod for a popular gaming forum way back in the day. It was pretty miserable looking back. Personally, for me, the extreme/shocking content wasn't the biggest issue. That stuff was quick and easy to deal with. If you saw that type of content you just imme…
> What was a lot harder were the toxic users that just stuck around. Not doing anything bad enough to necessarily warrant a permanent ban, but just a constant stream of shitty behavior. Especially sometimes when the most toxic users were also some of the most popular users. What people find out, again and again, is that you just ban those users. Don't need an excuse. Just ban them. Even if they are popular. Your comm…
I do give warnings out first but usually that does nothing to change behavior anyway.
Re: You either die an MVP or live long enough to build content moderation
#298Around 1 year ago we got hit badly on our [blogging platform][0] by people/groups submitting fake customer support description of other big companies, either being Microsoft, Facebook, Comcast etc. Rolled out a machine learning model and trained it on the database. 99% of them vanished. Next day, the machine didn't work and success rate was around 5%. Found out, they have learned the trick and now using symbols from…
For adversarial problems like this, a shadowban approach can sometimes be necessary. Perhaps people can still see their blogs but GoogleBot gets blocked from indexing them, or they only appear to someone with the spammer's cookies. That way it takes them longer to catch on and evade the model. Of course, that means you'll need to at least spot check your bans because you can't rely on legit users escalating to you.
Re: You either die an MVP or live long enough to build content moderation
#299Re: You either die an MVP or live long enough to build content moderation
#300Earlier quoted context omitted.
I still theorize crowd-moderated platforms are possible, as long as there's really good gate-keeping. My bet is some real-world tie, one which is time consuming and expensive to create. From there it should be possible to create moderation tools that keep the rest going. An example of a real world tie would be a trust network that requires status with in-person communities and local businesses. And not just "accept t…
Slashdot’s meta-moderation system worked well for a long time. One set of people could make moderation decisions directly on content, and then another unrelated set of people would review the moderation decisions and support or revert them. It was all tied to karma and permissions in ways I can’t quite remember. But essentially there was no way for a motivated bad-faith group to both moderate and meta-moderate themse…