This isn't very good reporting by NPR. The downsides they list are just straw men easily dismissed by RCV proponents, and they give an appearance of fair-and-balanced coverage while making opponents of RCV sound like Luddites. (It also seems like they got all their information from, say, chatting with people from FairVote and not by actually reading online discussions like this one here.) RCV does have some serious p…
Thank you for pointing to the flaws of RCV though. It has flaws, but still looks like an improvement.
In London mayor they were using "Contingent vote" system, which is AFAIU RCV with only two options, which is weaker than RCV. And in the next elections they switched it to FPTP, which is unfortunate.