Earlier quoted context omitted.
> I'm confused what the use case for this is? I want to buy an album by an obscure artist that decided to only put their songs on iTunes. There is literally no way for me to by said album without downloading and installing a giant program. They've seen fixed their web store and also split iTunes into pieces, but that was an issue for many years. > Keynote streaming has had a long, weird history over the past decades…
Why would they care? What do they have to gain? While they are not the typical shareholder-directed company you'd normally see they are definitely still in it for the money. And since the market has shifted to services, ecosystem and larger user bases, there is no money or benefit to be gained from an investment to include people that are not your target audience. That has shifted slightly since as a services company…
I'm sorry but outright making it hard for a non-significant subsection of people to buy music on your music store is just plain stupid. The only way to justify it is that losing such customers is worth it if it helps them keep their walled garden tight.