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Be Kind

briangilham.com

291–300 of 458 posts

Re: Be Kind

#292

This reminds of important lessons I've learned from the classic How to Win Friends and Influence People - never ever criticize people and you will get the best out of them. There are countless other great lessons in this book about being a leader and dealing with people.

I agree except for the word "never". In this story he was able to say “Great. It sounds like you get it." If you can't honestly say that, then it's time for some leading questions possibly followed by criticism.

Re: Be Kind

#293

When he returned to the air field, Bob Hoover walked over to the man who had nearly caused his death and, according to the California Fullerton News-Tribune, said: “There isn’t a man alive who hasn’t made a mistake. But I’m positive you’ll never make this mistake again. That’s why I want to make sure that you’re the only one to refuel my plane tomorrow. I won’t let anyone else on the field touch it.”

In my experience, while someone might be extra careful not to repeat a mistake that has burned them in the past, making a serious mistake is often a sign that someone is careless, and more likely to make other, different mistakes in the future.

We all make serious mistakes from time to time. Yes, you too. If you haven't yet, you will - don't worry. Nobody gets an exemption from that.

When that happens, I hope the people around you are more forgiving than you are.

Re: Be Kind

#295

Earlier quoted context omitted.

Nobody should be deploying to production on Friday... Nobody.

Reminds me when my boss got pissed at me because we were discussing moving all deployments to production after 5pm and I replied something along the line "I'm not going to be on the hook after hours to fix problems other people caused".

At one place I worked I put in a 4pm deadline on deploys, because I was tired of the devs seeing the end of the day as their deadline, tossing it over the fence to me, and then sodding off at 5. Invariably, it led to me trying to hunt someone down at a time when everyone was commuting home or similar. 4pm was enough time to do the deploy determine if something went wrong, and get the relevant dev started on the fix.

Re: Be Kind

#296
post #78

This was so nice to read. I think back to my very first coding internship after my freshman year of college when I messed up big time. I made a bad mistake that ended up forcing my supervisor to put down everything he was working on for a full afternoon and do an emergency fix. I so vividly remember sitting down in his office, trying to just calm down and keep it together. He never got upset or annoyed (at least he n…

To follow up, have you had interns yet and how did you treat them?

Re: Be Kind

#297

Earlier quoted context omitted.

In my experience, while someone might be extra careful not to repeat a mistake that has burned them in the past, making a serious mistake is often a sign that someone is careless, and more likely to make other, different mistakes in the future.

> making a serious mistake is often a sign that someone is careless, and more likely to make other, different mistakes in the future. Or under external pressures they have no control over.

Right. I've been in a situation where I attained a huge amount of responsibility and authority in a short amount of time. I was learning a dozen new tasks simultaneously and getting something like 4 hours of sleep a night (military). I made some pretty big mistakes, and I think it's fair to assume that anyone would under those circumstances.

Re: Be Kind

#298
post #297

Earlier quoted context omitted.

> making a serious mistake is often a sign that someone is careless, and more likely to make other, different mistakes in the future. Or under external pressures they have no control over.

Right. I've been in a situation where I attained a huge amount of responsibility and authority in a short amount of time. I was learning a dozen new tasks simultaneously and getting something like 4 hours of sleep a night (military). I made some pretty big mistakes, and I think it's fair to assume that anyone would under those circumstances.

Agree. Some people simply have unrealistic expectations.

Re: Be Kind

#299
#FirstJobsMatter! Based on my subjective, statistically unsound observations, when it comes to bad, obnoxious, and intimidating work place behavior there are people who cannot be helped and are equal opportunity offenders, and then the vast majority who appear to have picked up poor behavioral habits from their old bosses, peers and companies that they were unlucky to be associated with early on in their careers. I would assert that very few of us are resilient enough to truly differentiate between good or bad workplace behavior [in an early stages] of our careers - especially when you scored a job in one of the many respected companies with a track record of success. No matter how toxic the culture - it must be right since company is doing good, right? And then as we move forward in our careers we take these ‘learnings’ with us. As a recent observation, this seems to apply to all phases of peoples careers where I witnessed an outstanding R&D manager / director turned into monstrous VP, who in reflection is just putting into action same management practices that were used by a pre-acquisition start up CEO he used to work for. And then of course there are those golden people that really make it worthwhile to come to the office and that you just love working with/for - sort of like the project lead described in the story here.

Re: Be Kind

#300

When he returned to the air field, Bob Hoover walked over to the man who had nearly caused his death and, according to the California Fullerton News-Tribune, said: “There isn’t a man alive who hasn’t made a mistake. But I’m positive you’ll never make this mistake again. That’s why I want to make sure that you’re the only one to refuel my plane tomorrow. I won’t let anyone else on the field touch it.”

There are two schools of thought, especially in stock trading. 1) Reversion to the mean. This is what the above person believes and that this likely won't happen again. 2) Indication of a trend. The pilot is actually incompetent, and this will happen more frequently with this pilot than an average pilot.

Wow, you totally missed the point of the story:

3) Out of remorse, pride, being shocked out of complacency or some combination of these, the man would do his absolute best the next day, especially for the very same pilot.

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