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iOS 27 is adding a 'Create a Pass' button to Apple Wallet

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Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#281
post #206

Earlier quoted context omitted.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

First; have you heard of a sharpie? Second; have you tried this with actual 80yr olds with early onset? Because I have. It doesn’t work, not even close. The steps require to get to that point are impossible for an 80yr old with early onset to even get close to. From trust, to setup, to even the stupid double-click with arthritic fingers, it’s fraught with roadblocks. And forget swiping. This is a massive problem. The…

Even as a non-80 year old (much closer to the first half than second), I don't understand what has been built or why I would care...

A piece of paper has infinite battery life and perfect UX (ignoring security for a second). I don't have to remember to add it to something and then worry if I added it, or how I can give it someone later...this idea of a pass you build doesn't seem to pass the "does it make sense" test.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#282
post #154

Earlier quoted context omitted.

Apple has .pkpass

The problem is that those are treated almost like an app, you need a $99/year developer certificate to publish them. Many third party ticketing solutions venues and events use do support this, but for instance if you want to sell tickets for a party and self-host, you need another external integration, or a developer account. Generating a PDF with a QR code, and publishing an .ics file is essentially free.

My guess is that the are requiring this in order to reduce the amount of fraud there (I am sure there still is some, but...). Apple really does not want to be involved when someone can't get into the Taylor Swift concert that they paid some scammer a lot of money for the Apple Wallet ticket they got.

Having an authenticated developer account at least provides some level of speed bump to scammers, and a better starting point for the police.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#283
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

give me ability to write a damn whatever on the card. My bank provides USD, EUR and other currencies on different cards with exact same cover. Maddening.

I can imagine that we don't have this option just because people would put their PINs there, and maybe it's not exactly secure enough, but sprinkle some validation on top and we'd be ok.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#284
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

> The same is true in a physical card wallet.

Except that I can mark the actual cards in some way... plastic labels work perfectly fine on credit/debit cards.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#285
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

You can order them in whatever order you want and set your main one as the default.

good for you and your particular bank.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#286

Earlier quoted context omitted.

Because the cards aren't different cards. In my case, I have a personal card and a shared card from the same bank. The card type is the same, one just happens to have my spouse as a co-owner. Some banks do allow you to pick a card look/image. Most don't. But whatever the case, Apple really should allow tagging cards in the Wallet with a small icon/emoji/something. It doesn't need to be fancy - just enough to visually…

just enough to visually distinguish two otherwise visually similar cards. How about a simple, old fashioned text label for each card?

I've tried to come up with the reason they don't do it, and thought MAYBE they were afraid people would put PINs for the cards there and they thought it's a bad idea. I wonder why I even tried to invent a good reason for them, designers could just lack perspective and do not care at all, even in apple.

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#287

Earlier quoted context omitted.

If you have an Apple Card they already assume that you have an iPhone to tap to pay with. Why pay for hardware in the card that duplicates hardware your phone already does better? (Better as in Phone tap to pay has an extra layer of security that card tap to pay does not. But also yes, cynically, better for Apple because Apple gets a small cut in Phone tap to pay to help pay for that extra layer of security.) Using a…

Handing your phone to the guy working the gate at the parking lot is awkward. Will he need to hand it back and forth for face ID? Handing a credit card like everyone else does is better, but why is this heavy titanium card one of the few that doesn’t work on his tap reader as expected? I wear a garmin when I work out but otherwise want a mechanical watch with no tracking or distractions.

In the modern world, the guy working the gate at the parking lot should be handing you the reader and not care what thing you are swiping, inserting, or waving at it. I think Europe gets it. America is slowly catching up.

But if you have to pass a card because some business still feels that they have to touch your cards in this age, the EMV chip on the titanium card is just fine. They should just insert the card after a second or two of wondering why it doesn't tap. If their reader only takes tap to pay, then their reader needs to placed in a more convenient place for you to tap things like your phone or able to be passed to you for you to do what you need to do to pay.

No one should be physically handling my payment method anymore but me. It's not a great service to walk 20 feet away from me with my credit card just to make a payment at some hard to reach terminal. In fact it's a security risk for skimming and card stealing (and always has been).

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#288
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

Wouldn't the app registering the card provide the card image? And actually cards from the same provider/app are suppose to occupy the same "vertical" slot but then show a horizontal dialog. Also, I bet even with the identical looking 20px preview, the actual order is consistent so just remember which is which - same interface physical cards provide.

Is there a reason to not pick a single card as your default payment card? I find it's pretty rare I need to pick a card manually unless it's a store card or card for specific spending type (resturants, gas, etc.)

Re: iOS 27 is adding a 'Create a Pass' button to Apple Wallet

#289
post #71

The wallet app UI is the peak of Apple's 'single 20y/o in sf' design. Anyone that has multiple card from the same bank (because, say, you have a personal account and a shared account with your partner) has to do the "pick between the two identical looking top 20px of cards" dance every time they use Wallet to pay for something. It is mind-boggling that the current UI persists.

The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…

You can put color labels on top of cards, so that they look distinct even in a typical physical wallet that only shows the top part of each card.

Or, say, Google Wallet shows you can the last 4 digits, and allows to name a card, so choosing between identical-looking cards of the same bank is easy (I do it regularly).

But Apple are not fans of letting the user customize things.

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