Earlier quoted context omitted.
The same is true in a physical card wallet. An 80 year old with early onset challenges can work this wallet, pick a card, and then hold the phone to the reader at a store. It's all co-opting "familiar" actions for them, not tech-like, which means they can do it. The biggest UX issue Apple has for that persona isn't the wallet, it's the lack of physical home button. Everyone in their 70s and up seems to be given pause…
First; have you heard of a sharpie? Second; have you tried this with actual 80yr olds with early onset? Because I have. It doesn’t work, not even close. The steps require to get to that point are impossible for an 80yr old with early onset to even get close to. From trust, to setup, to even the stupid double-click with arthritic fingers, it’s fraught with roadblocks. And forget swiping. This is a massive problem. The…
A piece of paper has infinite battery life and perfect UX (ignoring security for a second). I don't have to remember to add it to something and then worry if I added it, or how I can give it someone later...this idea of a pass you build doesn't seem to pass the "does it make sense" test.