This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
There are lots of benefits for sure, but you have to weigh them against the users who can't be arsed to cancel their subscription and keep on paying. You'll miss out on those.
Fair Pricing
281–290 of 512 posts
Re: Fair Pricing
#282Tangentially related: Whenever I mention Kagi is actually better, someone will claim the opposite. So yesterday someone here said something along the lines of: "With apologies to Bill Buxton every user interface is best at something and worst at something else". So I started looking on Kagi and only found a few results, even if I took parts of it, but I narrowed it down to that the original must have been about "ever…
I get 2 results from that Kagi link and they're both what I'd consider to be spam.
Re: Fair Pricing
#283This makes sense, if someone isn't using your service for a month, chances are good that they are going to cancel soon. Maybe they'll keep on paying for another few months, but if they're not using it, they're not getting any value from it. So rather than getting them to cancel, pause their subscription. You don't have to deal with cancellations, and if/when the user does return, you are one step further than you wou…
More importantly you can tell investors you have even more accounts than you do and your churn rate is very low.
Re: Fair Pricing
#284Paying for good search sounds interesting to me. It's there such thing but without AI stuff?
The AI answers all have references too.
Re: Fair Pricing
#285Earlier quoted context omitted.
5 years ago, Netflix started proactively cancelling inactive accounts. They lose ~$10M/yr from this, but it's the ethical thing to do. (That said, I'd like them to use an even shorter window than 1 year of no activity.) https://entertainment.ie/on-demand/on-demand-news/netflix-ac...
To be honest, it's insane to me that there's no law about this. If you're a subscription business and you see 0 activity on a paying customer for 60 days, you should be required to ask them whether they want to continue using your service (and no answer should result in service cancellation).
Re: Fair Pricing
#286Re: Fair Pricing
#287Re: Fair Pricing
#288Earlier quoted context omitted.
If the streaming services did this, I'd probably have pretty much all of them. Then, instead of paying monthly, you essentially have a tab open with everyone, and you pay for whatever you stream. Indeed, this would make me way less annoyed at the thousand and one streaming services popping up like mushrooms after a rainy day.
It's a very slippery path towards per-watch pricing with "rent this episode for just $0.99"... and that will be horrible.
Re: Fair Pricing
#289Earlier quoted context omitted.
But they are there, and they are real, and they don't drown out any better results.
I'd rather have no results than spam results.
But IIRC all except one of the ones I got were actually relevant even if I had to tweak my query even more before I got better results.
Re: Fair Pricing
#290Tangentially related: Whenever I mention Kagi is actually better, someone will claim the opposite. So yesterday someone here said something along the lines of: "With apologies to Bill Buxton every user interface is best at something and worst at something else". So I started looking on Kagi and only found a few results, even if I took parts of it, but I narrowed it down to that the original must have been about "ever…
I get 2 results from that Kagi link and they're both what I'd consider to be spam.