PagerDuty is generally pretty good, but I haven't used VictorOps or OpsGenie so I can't compare.
In my experience, OpsGenie is a huge improvement over PagerDuty. I’ve helped manage both PagerDuty and OpsGenie at a certain employer, and while PagerDuty seemed to mostly kinda semi sorta work, there was a lot of klunky aspects to the system. When we switched to OpsGenie, it was like all the things we liked about PagerDuty were still present, but we didn’t have any of the pain points. Moreover, there were additional…
Importantly, PagerDuty has (as far as I know) a well deserved reputation for reliability, which is critical in that space. How is the reliability of these other providers? How have you measured it?