Earlier quoted context omitted.
> relocation assistants Does this mean something completely different in the US compared to the rest of the world? How is anyone in this business being underpaid?!
They're talking about the labor for moving things, and yeah, it's a "service" job so it too is owned by someone else who takes most of the profits.
Relocation agents (employed or freelancing) can easily bill $1000/day over here so I was a bit confused.