Costs and catastrophic failures:[1] * United Launch Alliance (Boeing and Lockheed Martin): 0 "outright failures" and 83 successful launches, ~$110 million/launch * SpaceX: 1 failure and 18 successful launches, $60 million/launch If you are looking for someone to launch your assets into orbit, who do you choose? [1] http://www.cbsnews.com/news/spacex-falcon-9-rocket-destroyed...
Antares CRS-3 turbopump failure, vehicle FTS was activated and launch vehicle impacted very close to the launch pad. $200 million vehicle lost, approximately $30 million in damage to launch facility.
Loss of the $424 million Glory satellite due to payload fairing separation failure.
*Loss of the $273 million Orbiting Carbon Observatory satellite due to payload fairing separation failure.
And I don't think the comparison between ULA and SpaceX is necessarily a fair one. ULA is the beneficiary of inheriting solid engineering teams and practices from very mature programs run by large defense corporations. SpaceX is comparatively very young (I feel this makes their overall record even more impressive).