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Gmail thinks I'm stupid, so I left

moddedbear.com

271–280 of 865 posts

Re: Gmail thinks I'm stupid, so I left

#271
post #60

> I think we’re all used to user-hostile software these days [...] Malware. Call it what it is. Software that intentionally subverts and acts against the user’s intent is malware. It’s important to call malware what it is because people don’t even realize they shouldn’t use it when it’s not called malware. Instead, they get "used to" using malware.

Please do not call it malware, because it is not. It is just bad software UI.

It's _badly intentioned_ (and not just UI). Blackmailing you with losing labelling, which worked fine before all that is a clear proof. So "malware" is not really so far off the point.

Re: Gmail thinks I'm stupid, so I left

#272
post #151

I can appreciate LLMs for some use cases, but writing emails for the user is the one that really baffles me. It's one thing if you don't speak English well and could use some help making yourself understood, but the amount of native speakers using this is so strange to me. How does this help you? If you can write to the LLM telling it what kind of email to write, you might as well just write the email.

Youtube implemented the same sort of thing for channels. If you have a youtube channel and someone comments on one of your videos, there is an AI-generated "reply" that you can click to avoid having to actually think about interacting with commenters on your videos.

The weird thing is, if I commented on a channel and they sent me an AI-generated reply, I'd just hate them forever.

Re: Gmail thinks I'm stupid, so I left

#273
I recently had this experience with Jetbrain’s YouTrack. I was filing a bug, trying to be good and hand-write the prose, and it kept giving me editing suggestions. Not just punctuation and grammar, but critiquing my sentence length and structure! Well, I took its suggestions as helpful feedback, but the end result didn’t sound like me and it made my writing look like an LLM wrote it. It used short sentences, changed my vocabulary, and generally dumbed it down. I came away feeling like I was just a bad writer —- which maybe I am, but having graduated from college I feel like I can’t be that bad. I might as well have let Claude write the whole thing.

Re: Gmail thinks I'm stupid, so I left

#274

I focus the message body area and underneath my cursor appears the message “Press / for Help me write”. I got this and went a bit mad pushing every Gmail lever there was. Eventually I worked out that the Chrome browser was puking this onto my unwritten Gmail messages. I had been using Chrome for just Gmail, because of Gmail's sabotagey hostility toward Firefox. On my 10+ machines I swapped Chrome for Bromium, ungoogl…

Is it something about using Chrome? My wife's Gmail was showing the "Press / to help me write" prompt last week and we couldn't figure out (1) how to turn it off nor (2) why _I_ wasn't seeing any such prompt in _my_ Gmail, despite all our Gmail settings being the same as far as I could tell.

We both use Chrome (she on Windows, me on Mac), but I could totally believe that I've turned off some shiny AI feature _in Chrome_ that she hadn't.

Anyone care to confirm or disprove the hypothesis that there's some setting in Chrome itself that will disable this Gmail feature?

Re: Gmail thinks I'm stupid, so I left

#275
I have a friend with dyslexia and he has always agonised over writing email. At work he would often get me to check important emails for him.

Using AI allows him to feel a lot more confident in what he is writing, particularly when I suggested he tell the LLM tone (friendly and professional) he was wanting.

Re: Gmail thinks I'm stupid, so I left

#276

Earlier quoted context omitted.

Apple? The company that has built its entire brand and product lines around "we know what's best for you and if you don't like the way we've done it, you're wrong"?

We’ve all grown out of that cliche. Literally every OS is opinionated.

Every OS is opinionated, that doesn’t mean they all automatically equally good or bad. Individual implementation choices matter.

Re: Gmail thinks I'm stupid, so I left

#277

I still use gmail, and so far only a few spam messages have gone through. They really built a solid system, but the web ui is just not a good experience, so thank god for thunderbird too.

Really? Because I have 4 Gmail accounts, all from the days of 100 invites. Two have been used publicly in systems, etc the other two have never been input into a system. I have equal amounts of spam hitting the inbox in all of them. It’s better then say outlook.com but not much.

Re: Gmail thinks I'm stupid, so I left

#279
post #151

I can appreciate LLMs for some use cases, but writing emails for the user is the one that really baffles me. It's one thing if you don't speak English well and could use some help making yourself understood, but the amount of native speakers using this is so strange to me. How does this help you? If you can write to the LLM telling it what kind of email to write, you might as well just write the email.

The most frustrating thing to me is to receive a 5-paragraph-plus email that was clearly written with some AI that filled in the email with vapid and useless talking points, like "Let me know if you need any other blah blah blah; While there is clearly a need for system improvement, we are working hard to address the underlying and fundamental issue; This is a lesson that it's not just a feature, it's a critical path…

LLM-written emails are too wordy. But maybe people think that’s what a good email is.

(Did an LLM write your post?)

Re: Gmail thinks I'm stupid, so I left

#280

Earlier quoted context omitted.

The most frustrating thing to me is to receive a 5-paragraph-plus email that was clearly written with some AI that filled in the email with vapid and useless talking points, like "Let me know if you need any other blah blah blah; While there is clearly a need for system improvement, we are working hard to address the underlying and fundamental issue; This is a lesson that it's not just a feature, it's a critical path…

> receive a 5-paragraph-plus email that was clearly written with some AI Which is promptly and ironically summarized by AI on the receiving side

It's almost as though someone was put in charge of AI growth and all they care about is token burn.
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