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CAPTCHAs are over (in ticketing)

behind.pretix.eu

271–280 of 285 posts

Re: CAPTCHAs are over (in ticketing)

#271

Earlier quoted context omitted.

That's only "fair" in a certain, academic sense, which claims that willingness to pay more money makes someone more "deserving" - completely ignoring socioeconomic status. That also offends a lot of people who oppose the above reasoning.

It's "fair" in any society that has capitalism. Going down the rabbit hole of deciding who deserves money is playing God.

That's a circular self-justification.

Re: CAPTCHAs are over (in ticketing)

#272
post #241
post #236

Earlier quoted context omitted.

That's just an overcomplicated way of doing pre-authorization. Talk about decentralisation and anti-deplatforming makes no sense here. Concerts are a physical thing happening in the real world, organized by selected "centralized" entities. Venues can refuse to host an artist. Artist can "rug pull" by refusing to host. Imaginary tokens can't do anything about that, and we already have laws, contracts, and currencies t…

Card Network Rules: Payment processors and card networks have rules about the use of pre-authorizations. Excessive or inappropriate use can be flagged, potentially leading to penalties, holds on your account, or even termination of your merchant account. Customer Experience: Imagine a customer who participates in several auction bids and has a pre-authorization placed for each bid. This can lead to: Blocked Funds: A…

All of that can be custom for the industry, the same way air travel has had custom rules in credit card processing since forever.

Re: CAPTCHAs are over (in ticketing)

#273

Earlier quoted context omitted.

Loss of privacy? That your name is on your ticket? Then don't go, or reach out to the organizers and let them know you are a person who needs special protection and they will accommodate you and your entourage. Your name is on your bus card also, and your airline ticket, but I don't hear anybody complaining about loss of privacy for that. Employee training on validation? They look at the ID and see if the name matche…

These are low-effort responses that don’t satisfy the issues. I understand TM has a lot of power, but they do have to keep the average consumer on board.

And your comment is high effort? This is how real venues and real artists solve the problem of scalping and it works without a problem.

Re: CAPTCHAs are over (in ticketing)

#274

Earlier quoted context omitted.

What's wrong with giving out some free tickets to low income members of the community?

Nothing in theory, but ticket sellers probably don’t want to get into the means-testing business.

You can't hand out money (which you're doing if you're giving away something of market value for nothing) without taking on the responsibility of deciding who gets it. Even charities have to put in the work.

Re: CAPTCHAs are over (in ticketing)

#275

Earlier quoted context omitted.

It's "fair" in any society that has capitalism. Going down the rabbit hole of deciding who deserves money is playing God.

That's a circular self-justification.

How are concert tickets different to airplane tickets?

Allocation of scarce resources is based on demand for them, expressed in monetary terms. "Deserving" has nothing to do with it. I may deserve a ticket, but not even want to go.

Re: CAPTCHAs are over (in ticketing)

#276
post #241

Earlier quoted context omitted.

Card Network Rules: Payment processors and card networks have rules about the use of pre-authorizations. Excessive or inappropriate use can be flagged, potentially leading to penalties, holds on your account, or even termination of your merchant account. Customer Experience: Imagine a customer who participates in several auction bids and has a pre-authorization placed for each bid. This can lead to: Blocked Funds: A…

All of that can be custom for the industry, the same way air travel has had custom rules in credit card processing since forever.

Can be … oh we may negotiate with the middlemen to not deplatform us. How nice. Blockchain doesn’t solve any problems in the same way that giving people universal single payer health insurance didn’t solve any problems since you can always find a good employer who will just treat you well.

Re: CAPTCHAs are over (in ticketing)

#277
post #81
post #73

An option I'd like to see implemented is to make the customer put down a bond. Besides charging the customer for the ticket, also charge them another higher amount that gets refunded x days after the concert. If the customer is found to be a scalper don't return the bond. Scalpers can't pay high bond amounts at scale combined with the risk of not having the bond returned.

How do you determine scalpers? I buy 6 tickets for me and my friends and we all get sick. Are we scalpers? I buy 1 ticket and a work trip gets foisted on me the next day so I try to resell. Am I a scalper? Won’t everyone just charge the ticket buyer the price of the bond? So this still only harms the fans that want to see the show. The scalpers just need to have more up front capital in your system.

If you resell, you're a scalper.

If you return the ticket to the venue/band, you get your money back, get the bond back, and you're not a scalper.

Charging the ticket buyer the price of the bond doesn't only harm the fans that want to see the show. It also harms the band that won't have fans come see the show. It's an incentive for the band to buy back unused tickets. Bands currently don't do that.

Fans demanding ticket buy backs puts pressure on bands to put an end to scalping. It's fans who pay the entire cost of scalping now, not bands.

Re: CAPTCHAs are over (in ticketing)

#278
post #73

An option I'd like to see implemented is to make the customer put down a bond. Besides charging the customer for the ticket, also charge them another higher amount that gets refunded x days after the concert. If the customer is found to be a scalper don't return the bond. Scalpers can't pay high bond amounts at scale combined with the risk of not having the bond returned.

For popular acts, when scalpers are selling at 10x or more the base price, the bond would have to be pretty high to put the scalpers off, and that would be a problem for many genuine customers. Unless the bond is silly high, that being defined as high enough that it significantly messes with fans, it would still be worth it even if the scalper is noticed and the bond not returned. > If the customer is found to be a s…

Anyone who sells is a scalper.

This is easy to notice. You can't go around saying "I've got two front row" when the mere act of saying it gets you noticed. You can't post online you're selling tickets because it gets you noticed.

Only the venue/band sells. Only the venue/band buys back tickets, and they're required to buy them back at the price they were sold. Full refund of ticket price and bond.

If noticing scalpers is easy, the bond doesn't need to be silly high. Catch a scalper and you get 50% of their bond.

Re: CAPTCHAs are over (in ticketing)

#279
post #177

Earlier quoted context omitted.

Names on tickets, and an in-application/website transfer+fee process that stops people putting on a mark up. Revert to the current anonymous ticket process for any lower popularity event for simplicity if required.

I want to go to concert, and going alone is no fun. I've convinced my 3 co-workers. I buy 4 tickets for us. Situation 1: My co-workers could not get time off work, so I am asking my tennis buddies instead. I am transferring tickets to their names. Situation 2: I am actually a scalper! I've got paid 10x times the price (via venmo), and I am transferring tickets to those random people. How do you tell those 2 apart?

You don't permit ticket transfers. Instead you sell tickets back to the venue for the price they were bought. Your tennis buddies would better be ready to buy the ticket from the venue 1 second after you sold it back to the venue, else someone else might get it.

Scalpers can't transfer tickets in this system.

Re: CAPTCHAs are over (in ticketing)

#280

Earlier quoted context omitted.

These are low-effort responses that don’t satisfy the issues. I understand TM has a lot of power, but they do have to keep the average consumer on board.

And your comment is high effort? This is how real venues and real artists solve the problem of scalping and it works without a problem.

Yes, you've solved your problem, not my problem. What about others?

> reason why scalpers can operate is because the artists and venues deliberately allow for it.

The problem isn't solved for a number of parties, from your own words. Despite working in the area, it doesn't feel like you've thought about it deeply. Or, maybe because you work in the area—cue Upton Sinclair quote.

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