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I created Perfect Wiki and reached $250k in annual revenue without investors

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Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#271

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I worry about this too. Diversity is a good thing. And when we do email, DNS, Web, calendars, chat, meetings, storage, etc. all on the same platform, how will we operate/communicate when it fails? Heterogeneous computing environments provide diversity to isolate and contain failures. So when email goes down, we can still chat and meet.

Teams is so tightly integrated into the MS ecosystem and 365 that it can essentially bring down email and even office apps. Example: PP decks always want to open in Teams by default; every meeting in outlook wants to be a Teams meeting, etc.

Luckily, short of a DNS or auth problem, my experience is that Teams is just an alternate GUI for what already exists - Exchange, SharePoint, OneDrive.

And to be fair, you can just tell Teams to open in the desktop office apps by default (settings > Files and Links), and Outlook has a little radio button to turn off whether meetings are also Teams meetings. All the enterprise productivity apps seem to accumulate complexity and resultant scar tissue, usually in the form of busy settings or painfully opinionated defaults - painful when the defaults don't optimize for your use case.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#272

> It’s available right where employees already spend most of their day — in Microsoft Teams. Depression and dread is coming through me. All the repressed memories are flowing back up.

I never really understand allthe hating on Teams around here. I use it at work for team meetings, often with people in multiple timezones, on desktop and mobile, and it just works. Its not a stellar experience, but it does just quietly get the job done. The whole, largish company runs on it.

it is like Jira, everyone loves to shit on it :)

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#273
post #176

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Yup. Immediately a negative impression from me. Doesn't mean it won't sell, congrats to OP, but god I hate everything about Teams. Right now it's showing me calendar items with times that are wrong, they'll switch to the right time in a few minutes... probably. I didn't change time zones, I didn't do anything, it's just something wonky about their new calendar setup. If the time updates I'll click to open the calenda…

This seems to be a very common response. I definitely believe it but Teams seems ok to me - can make video calls and do text chats. That is all I need it to do, really. Maybe I just haven't used Zoom enough to know what I am missing.

I actually don't like zoom either ;)

Video conferencing for me Teams isn't the issue as much as it is a compromise when it comes to everything else.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#274

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Im confused seeing all the hate for teams here. Whats so bad about it? Its a simple calendar and a messenger. Its not perfect but its not awful. Jira on ghe other hand.....

I don't understand all the hate for Jira to be honest. I've used it at various companies and I think it's fine. You can absolutely customize Jira into a monstrosity that sucks to use, but that's true of many ticket systems. I think that the out of the box experience is reasonable though.

I think that's exactly it - the first time people experience Jira is often in heavily customized workflow-from-hell situations where the Jira Admins are far removed from the users.

You can truly create some workflow nightmares and there's nothing in the app to discourage it apart from org culture.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#275
post #174

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I haven't used teams but if it's so bad there has to be a good open source alternative? Let's build one???

Seems like you're unfamiliar with enterprise IT

I work at a large company, and we use Mattermost, which is open source.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#276

> It’s available right where employees already spend most of their day — in Microsoft Teams. Depression and dread is coming through me. All the repressed memories are flowing back up.

Im confused seeing all the hate for teams here. Whats so bad about it? Its a simple calendar and a messenger. Its not perfect but its not awful. Jira on ghe other hand.....

If you're in a company with a very top-down model/mentality, Teams is fine. Your comms are mostly in small groups or DMs, which Teams seems to really push users towards.

The whole channel experience is horrible and really degrades any attempt at having open communications in a company.

However, if you are a "flat" company that does everything in the open, Teams is going to work against you; this is one of the qualities that makes Slack great. Its whole approach pushes more things out into the open for more collaboration.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#277

Earlier quoted context omitted.

Im confused seeing all the hate for teams here. Whats so bad about it? Its a simple calendar and a messenger. Its not perfect but its not awful. Jira on ghe other hand.....

I don't understand all the hate for Jira to be honest. I've used it at various companies and I think it's fine. You can absolutely customize Jira into a monstrosity that sucks to use, but that's true of many ticket systems. I think that the out of the box experience is reasonable though.

Yeah thats the real pain point, but also just the basic operation of jira sucks. The interface is really confusing and difficult to navigate and changes drastically every time theres an update every few years. Then also its SLLOOOOOWWW. For a program that millions of people use all day every day that does nothing more than display text, its pathetically slow.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#278
post #209
post #203

Earlier quoted context omitted.

I think it's dismissive to say that explaining something is harder isn't important. And something being harder stopping your from doing it is ubiquitous in life. It's a good skill to know how much effort something will take and weighing the risks and rewards.

Let’s try to turn this into a productive thread that adds some value here. What is it about enterprise IT that is preventing us from building a better alternative? How can we get around those hurdles?

Chat is a commodity. Right out of the gate, that's not great for margins.

Enterprise chat might not be a commodity quite yet - SSO, DLP/data classification, auditing, retention, compliance checkboxes - but these seem insurmountable at first glance to get a FOSS solution to reach a viable enterprise feature matrix.

Killer features as a moat might help, but while almost everyone uses chat, everyone probably uses chat differently, so that means discovering killer features for a niche and trying to own that segment before expanding. Unfortunately this is the "Draw the rest of the owl" part, because while I have quibbles with chat apps, I struggle to envision a chat app that does something radically different than any other chat app.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#279
post #159

> It’s available right where employees already spend most of their day — in Microsoft Teams. Depression and dread is coming through me. All the repressed memories are flowing back up.

Our company is forcing us to drop slack and use teams. It’s going to be terrible. But hey it saves 600k per year. Never mind that our customer experience will become terrible as team communication fails.

As if slack was any better. I never understand how people accepted this piece of crappy software for regular communication. I mean it has the populate when scrolling behaviour that everyone hates in website design, but somehow it's acceptable for a chat app where looking at past messages is crucial?! I mean you just displayed those messages to me yesterday, why do you need to reload them from the server today. The amount of space saving compared to the bloated mess that your electron app is can't be worth it?! That would be not so infuriating if the search wasn't so crappy that it's often easier to find things by scrolling.

The there's the whole mess when using multiple a mobile and desktop app. It often happens that I get slack message notifications from my phone in my pocket while the open desktop app sometimes takes another minute to get the same message. The same happens with huddles, why does my phone ring abut not my desktop app? And one of my colleagues even has the problem that when he picks up a call on the desktop it opens up on his phone.

I agree that teams is a mess, but IMO mainly because of the mess that is calendering... around it. The calls and messaging parts are OK. In contrast slack can't even get it's core competency right.

Re: I created Perfect Wiki and reached $250k in annual revenue without investors

#280

This product reminds me a bit of 'You need a wiki', which allows you to maintain your wiki in Google Drive, but still browse it easily: https://youneedawiki.com/ As the files are all stored in Google Drive, so there's no vendor lock-in. The documentation site is also made with their product: https://docs.youneedawiki.com/

There is also https://tiddlywiki.com/ that you can save anywhere
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