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SF certainly has its challenges. But in my 9 years of working in the financial district I never saw something like this. Obviously others will have different experiences than me. Point is, you can find crime and bad things in any city. San Francisco has work to do, but isn't the hell-hole people or the news make it out to be.
In 8 years living here my dog has been viciously attacked twice, we've had people attack us on the Embarcadero and around the sidewalks and parks in our neighborhood, and just yesterday I was lamenting that there was a time in my past where I wasn't comfortable around drug use. Now when I walk out of my office and see someone smoking whatever or I injecting whatever else it's just normal to me.
That's the problem in this city, living like this, all of us, normalizes all these things that shouldn't be.