Earlier quoted context omitted.
> > They might as well choose the platform they themselves prefer. Nobody said Discord solved that problem, only that GitHub hasn't either.
But Github has the closest thing to a solution - a public repository of all the previous questions which people can search to discover if someone has already had the same issue.
Don't use Discord as your Q&A forum
271–280 of 355 posts
Re: Don't use Discord as your Q&A forum
#272Earlier quoted context omitted.
This is a real problem. My project dealt with someone who dominated discussions and frequently responded with outright false information. We tried very hard to work with them, but they wouldn't change, and after asking a lot of other maintainers how they would handle it, and giving many warnings, we eventually banned them despite them not really breaking rules per se. What ultimately convinced us banning was appropri…
I've been there. On a Discord I used to moderate, there were a few people like that who did not really break any rule, or not in an egregious enough manner to deserve a ban individually A rule was made for that situation: "If the effort and/or stress associated with moderating you regarding rules or general behavior becomes too much of an issue, we will remove you from the server.". That rule has been used a few time…
Re: Don't use Discord as your Q&A forum
#273I can tolerate Discord when it's real-time help, but this new forum-like feature is the worst of both worlds: You don't get real-time, and you don't get searchability/Googleability/the ability for people to get help without a login.
Just terrible. I really hope this doesn't catch on.
Re: Don't use Discord as your Q&A forum
#274Earlier quoted context omitted.
I've had 0 scams on Amazon in 15(?) Years of using it. I had one "new" product that was clearly opened, and two clicks on their website later I had a pickup ordered from my door the following day and a replacement in the way. That's why people praise it.
So I bought a six pack of socks off Amazon once. Seemed like a low risk purchase. They arrived looking like any other sock. New packaging, didn't see anything wrong with it. Socks looked new. They didn't feel new. You know that new sock feel you only get fresh from the package, before they've been washed? They didn't have that. I don't know if these were factory reject socks that failed QC after the fabric softener r…
Never had the slightest issue with creating a fully-paid return label on my own. And if the products aren't very expensive, they don't usually wait to actually receive it before issuing the refund.
Other sellers are usually hit or miss, requiring jumping through hoops, like calling them up or filling half-broken internet forms and waiting around for them to "approve" the return.
Re: Don't use Discord as your Q&A forum
#275One trouble w/ things like Discord and IRC for support or community building is that frequently you get somebody with nothing better to do who "leans in" and spends more time (all the time) logged in and ends up being the face of your forum for new users. (Full disclosure, I've been that guy )
That's because those platforms provide instant gratification, which attracts people with too much time. Busy, conscientious people are not going to loiter around and repeatedly answer questions that newbies ought to be able to solve on their own with proper tools (i.e., not Discord, Slack or IRC).
Re: Don't use Discord as your Q&A forum
#276Earlier quoted context omitted.
But Github has the closest thing to a solution - a public repository of all the previous questions which people can search to discover if someone has already had the same issue.
In my experience, people rarely search previous issues.
Re: Don't use Discord as your Q&A forum
#277Earlier quoted context omitted.
> Banning used to come with a lot of consideration and sympathy. Often multiple attempts to outreach were made. As someone who moderated a political board in the aughts: the hell there was. We banned people all the time who were being shitheads. We did it with glee. The discussions we had were often quite interesting but if the wrong sort of person got in there it would turn into a flamewar and we didn't want never e…
>Yeah, and? This is weird. You're effectively saying someone telling you to go away has to allow you to make a counterpoint. No they don't. If you're irritating them they're absolutely going to use tools at hand to make you go away. If that's a problem for you maybe you should work on being less irritating? The issue with blocks as implemented on reddit is that they effectively work as moderation tools that instead o…
Re: Don't use Discord as your Q&A forum
#278I recently found a repo for an Xbox wireless controller kernel driver where the GitHub issues page was turned off and instead they used discord. I asked why they don’t have GitHub issues turned on and they said they “didn’t want it to become a support forum”. I couldn’t believe it. If there is a common issue, one person will ask about it on the issues page and then everyone else can benefit from that discussion. On d…
> If there is a common issue, one person will ask about it on the issues page and then everyone else can benefit from that discussion. Have you ever seen the GitHub issues of a halfway popular repo? Once a project is big enough to attract all the low quality users, the same question/problem will be asked/reported over and over again. The maintainers will have to deal with a mess either way. They might as well choose…
Re: Don't use Discord as your Q&A forum
#279Earlier quoted context omitted.
The things that I can think of: - More people get notified immediately on Discord, and then everyone chimes in. When I star a repo I don't get notified when anyone opens a new issue. It becomes even more of a community effort to find solutions. - It's much easier to use a single account for multiple purposes. If everything is on Discord, then a single account is all you need (vs a separate account for GitHub, GitLab,…
> When I star a repo I don't get notified when anyone opens a new issue. You can customize your repository notifications in a granular way, including subscribing to issues (Watch > Custom > Issues), discussions, releases, etc. This is the primary method I use to track OSS releases. More in the GitHub docs: https://docs.github.com/en/account-and-profile/managing-subs...
Re: Don't use Discord as your Q&A forum
#280Dlang did it right, a mailing list that act like a forum [1] with various instant messaging bots (IRC, Discord, Matrix) I wish more projects would take inspiration from them, the software is open source [2] [1] - https://forum.dlang.org/ [2] - https://github.com/CyberShadow/DFeed/
Looks great, and fast too! How does the integration work? Can you post to the forum, and it's then mailed out.. ?
Anyone can post on the forum, you just have to provide an email address (you don't have to register, but they can enforce it)
[1] - https://github.com/CyberShadow/DFeed/blob/master/src/dfeed/w...
[2] - https://github.com/CyberShadow/DFeed/blob/master/src/dfeed/s...