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FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

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Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#271

Earlier quoted context omitted.

I suppose you could see it that way. I'd offer a counter, if you will hear me out, though. Generally, I don't see it as any "extra" effort to type in a different website name. I shop with the intention of already knowing what it is I want, it's simply a matter of finding it. I've already set up accounts on each of those sites, and use a password manager. I need to login to each site no matter where I end up because I…

> effort must be expended, so why use that effort on something lack luster and morally questionable? How do you judge that other online business that have a lower profile than Amazon are not morally questionable?

Primarily as a guess.

The morality of a company is more of a secondary factor, though. The things I care most about are if I feel their system is trying to take advantage of me, the consumer, rather than how it treats it's employees. I realize that sounds horrible, but we're not generally privy to what happens behind closed doors. Amazon makes headlines on a regular enough basis to make that sort of abuse common knowledge.

If a company like Newegg acts the same way, it's not something that I am routinely made aware of.

Re: FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process

#272

Earlier quoted context omitted.

Video streaming is broken. 4K is a lie, UI and UX is clumsy and uninviting at best. There's predatory sign-ups for supplemental packages that customers have no idea about until they've been charged (sometimes for more than a year). Customer Service then tries to only refund for 1-6 months, unless the customer hires a lawyer. TV and Movie Titles that were available for free one week suddenly disappear (without warning…

Maybe it's not the same in all regions (I'm in France), plus sample size of one and whatnot, but I actually enjoy Prime Video. I don't watch many movies / series, so its being cheap matters a lot to me. It has enough shows to keep me busy. There's a visible toggle to only show content that's "free for me", so I don't end up accidentally clicking on something that's not included. Plus, everything that's not free for p…

Perhaps I'm part of some A/B test. Most of these affordances have in the past few days disappeared from Prime Video, so I can no longer filter by "Free to me" (a filter which it frequently would forget, anyway!) or see a little "Prime" label on the corners of included stuff. Instead, I now far more "free with ads" items (as entire rows, or mixed in with other stuff).

4K worked for me for a few weeks when they had a special "Ultra HD" category. After that, items that would claim that label streamed in at most 1080p. Other providers continue to provide the expected service: sharp image when fullscreened on my 5k display.

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