Earlier quoted context omitted.
The SF Bay Area really did the right thing here. No, no they really didn't. They spent millions rebranding it, there is (was?) a huge lag between adding value and posting the value depending on how you added value. The original card readers were incredibly unreliable, and because Clipper/TransLink did absolutely nothing to unify* the fare structure across the twenty-four different systems you could be set up for a na…
It's not a perfect thing, sure. But it's a big step forward. It's hugely better than having to deal with each system separately; I've had days when I've used 4 systems, for example. As you note with the pricing complexity, there is just a wide divergence of views and interests on how to run a transit system. And I get it; I think there are legitimate reasons people picked those different pricing systems. But they fig…
I've had days when I've used 4 systems, for example.
Sure, I've done similar trips and the worst part was not the payment but rather the obstacles that BART puts up and the sparse service in the suburbs. BART's TVMs have historically made it difficult to pay with cash and credit cards. TransLink/Clipper didn't fix that. If people are interested in the history that drives some of what it
ended up the way it did
The answer is, of course, that the Bay Area is fiercely provincial. The disparate payment methods were merely a symptom, as is evidenced by the wide array of fare policies. We didn't/don't need a single payment system we need a single hierarchy to unify all of the different transit systems and then we need that hierarchy to implement a single fare policy across the whole Bay Area. For younger developers who are used to everything being connected, it's
really worth thinking about how you'd build a reasonably robust, hard-to-exploit
system when many of the important terminals, as on busses, were usually out of contact.
The problem with this is that by the time TransLink rolled around the rest of the world already had the technology and did a better job. Portland's TriMet had mobile payments (QR codes and NFC) long before the Bay Area. Mifare had already been exploited, and a huge chunk of the Bay Area's buses were connected to cellular data networks.Even in 2010 having to wait up to 72 hours for your transit card payment to post was insane. Having to do so in 2023 ought to be criminal. Let's not forget that Clipper basically absolves the transit agencies of any responsibility – so when your card is stolen you generally cannot cancel it immediately. Let's also not forget that TransLink/Clipper's had a variety of payment problems from spurious charges to autoload failing en masse to simply not charging people as required.