What people say they will do when there's no cost associated with an action and what people will actually do once a cost IS associated with the same action are frequently 2 different things. Bob Lutz, in his self-aggrandizing book "Gutz", describes the initial phase of an automobile design project where a survey is conducted asking respondents whether they would prefer a vehicle with heated cupholders. It turned out…
I have had people threaten to quit as we transition back to the office. These are tier 1 support people. I dont expect Ill have any no-call no-shows monday though.
We also have people that have straight up MOVED to other cities (or in one case, refused to move to our city despite it being a condition of employment).
I'm curious how those will play out.