So you're a system administrator, and you want to change a user's password?
$ set default sys$system
$ mcr authorize
UAF> modify jimbob /pass="whatever"
UAF> exit
...while on just about any nix, one might simply:
# passwd jimbob
>
For every example of the original author complaining about *nix, I could probably find a counter-example of VMS being awful. Really, I think it reduces down to this: people prefer to stick with what they're used to, and what they were trained on. Anything else is "awful" and "inferior."