Earlier quoted context omitted.
My experience with BMW dealerships is that they are borderline criminal organizations. I have never taken my car in for a repair without them breaking something else. I was quoted $15,000.00 for a new head because they failed to gap a spark plug. They remove the access panel in the aero pan when doing oil changes and don't replace it. They over torque everything (drain plug, filter cover, etc). They broke a wiring ha…
To be fair, every dealship I've ever dealt with is the same. They under pay and under train their mechanics and so have lots of problems, but the real issue is that they have huge incentives to intentionally screw you over as soon as the warranty period is over: they can sell you a new car. I don't drive any more, but when I owned a couple of cars. The first time it happened the dealer told me I needed new brake roto…
If I ever buy a new BMW I will consider it as-is unless I can find an independent shop to do warranty work because the dealer can't be trusted. I will also do European delivery to prevent my local dealer from touching the car. This likely makes it impossible to buy another one.
I'm tempted to go back to an older car that I can just fix myself. New cars are apparently intended to be leased for a few years, abused and destroyed at the hands of inept dealers and then thrown into a shredder.