271–280 of 447 posts
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> I would just contact amazon and find out where the money went I like to think that Amazon won't give its users bank details to random people. A federal officer could force them give it up.
Maybe I'm Pollyannaish, but I'd hope Amazon would not give bank details to a federal office and instead hold out for a subpoena or search warrant or court order.
I'm wondering more and more why Amazon hosts third-party sellers at all. They dilute the Amazon brand to a tremendous degree. It used to be that buying from Amazon meant a certain level of quality and service. Now there are really two Amazons: the old one, and a new one that's basically a shitty version of eBay. I have to go out of my way to avoid these crappy third-party sellers when I'm searching for stuff on Amazo…
This 100 times. I never buy from third-party sellers in Amazon, but I am having such a hard time explaining to friends and family how to do the same. They keep buying from third-party sellers and keep wondering how it is not "Amazon". I wish there was an option to set it once and never see third-party seller items again.
I don't even buy anything that is not sold via Prime. I assume anything non-prime is of the lowest possible quality or a scam. For some reason I feel comfortable with prime thinking that the items have had some sort of quality approval. (at least getting my item as described and expected.)
I've had pretty good results buying inexpensive old CD releases from non-prime third party sellers on Amazon. No scams (so far - knock on wood), items were as described.
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As someone who recently went through small-claims as a plaintiff, it is time-consuming and the process takes months to complete[0] - don't forget to be prepared to lose a half-day (or longer) to attend your hearing in court too, and you can't add "equivalent wages for time spent in court for this hearing" to your damages claim) - so for many people a claim valued under a $1000 or so simply isn't worth pursuing. If I…
Depends. At a strictly transactional cost it is probably 20+ hours of effort all told to use small claims court. I think there is more at play here, though. They wrote a blog post and have clearly been wronged. Holding Amazon accountable is one of the only ways to change their behavior. It is like fighting a speeding ticket. Some shockingly high percentage are never contested. People just take their lumps and move on…
No matter what, you are the only one who suffers.
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Except for comingling of SKUs. If a supplier ships knock-off producrs to a particular product code it all gets mixed in the warehouse and you get product roulette.
They don't prefix with the vendor? So they mix the stock of all their suppliers? That's pretty unbelievably sloppy, is there some public proof of this?
These amazon emails literally look like automatic mails with a small custom message on top. He stated multiple times that what they said was WRONG yet no one bothered to listen to that part. If I was the author or if this ever happens to me, I'll go directly to disputing the charge.
happened with paypal too for me. looks like all these systems are wired the same. 1. ordered an item off http://henpilab.com/graco-pack-n-play-on-the-go-playard-go-g... using paypal 2. no shipping for a week. emailed seller. 3. updated shipping info 4. track shipping says delivered to wrong address 5. open dispute with paypal saying delivered to wrong address and seller unresponsive. 6. paypal immediately closes disp…
Doesn't PayPal's buyer protection usually go further than that? I've had items arrived damaged and successfully appealed to PayPal.
Recap as I understand it, since the blog post isn't 0. Buyer purchased item from third-party seller on Amazon 1. Seller picked a name and address in buyer's town, from an obituary, and sent parcel containing two baking mats thereto ( instead of camera lens ) 2. Occupant of that address signed for it believing it to be for the deceased relative 3. USPS updated status to 'delivered' with signature and address recorded…
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The author appealed, stating that the delivery address was incorrect. Amazon's rejected the appeal on the basis that the tracking information "shows that someone at your address signed for the package." That's not a mysterious hole that low-level employees are unaware of, that's just inattention on the part of whoever was handling the appeal.
The point was more that "mysterious hole" and "innatention" are mostly the same thing. My words were "scams are hard to detect" and I stand by them. The people you want to be more attentive make hourly wages and probably see thousands of these appeals every week, statistically none of which are creative scams worthy of arguing about on HN. You're asking too much. Those employees don't exist. You have to get over thei…
Look at the address. Is it the same? No. SCAM DETECTED.
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The point was more that "mysterious hole" and "innatention" are mostly the same thing. My words were "scams are hard to detect" and I stand by them. The people you want to be more attentive make hourly wages and probably see thousands of these appeals every week, statistically none of which are creative scams worthy of arguing about on HN. You're asking too much. Those employees don't exist. You have to get over thei…
It's not the customer's fault that Amazon pays its employees poor wages and asks too much of them. It's Amazon's job to put its employees in positions to do their jobs well.
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What the brand gains at the expense of quality is MUCH more valuable: the notion that "if I only have time to check one website, Amazon's going to have it because Amazon has EVERYTHING." Adding third-party sellers allows it to have a much larger catalog of obscure items. Any shopper who's been burned will still use Amazon in the way you are, just being careful to filter by Prime and/or Fulfilled by Amazon. So the dam…
The notion that "Amazon has EVERYTHING" only works if you can actually count on the purchase to work. Once it becomes apparent that third-party sellers are crap and those items don't count, you're back to "Amazon has certain things." And I'm not merely careful to filter stuff. Amazon is no longer my go-to in general. I do buy stuff from them sometimes, but they're not the first place I check for most things. A less s…
If I have to do careful homework on the seller for any Amazon purchase anyway, it's just as easy to find a more niche e-commerce site, or use a dedicated marketplace like eBay or Craigslist.
I still use Amazon's dedicated product sites like Zappos or Diapers.com. I feel much confident I'm going to get what I ordered there than on Amazon.com.