Remove United from your flight results

Post by sixothree » Thu, Apr 13, 2017, 4:47 PM UTC

vinay427 wrote: post #147

sixothree wrote: post #136

Earlier quoted context omitted.

More than once my plane has been late on southwest and every time my connecting flight waited for me to arrive before departing. What a nice way to end a trip.

Between the two clauses I honestly can't tell if you're complimenting or criticizing the airline. In any case, I love the no-hassles baggage policy (checking in bags is far more comfortable assuming they don't get misplaced) and seat selection (especially when traveling alone). The easy to understand frequent flyer program and relatively friendly staff help as well.

Post by hamami » Thu, Apr 13, 2017, 5:53 PM UTC

MR4D wrote: post #258

hamami wrote: post #182

While I didn't have terrible experience comparable to some recent events, I also want to share mine. Last year when I was flying United I printed my boarding pass from one of the kiosks at the airport, and it assigned me to a seat where there's slightly more legroom, normally I believe these are upgrade seats, but I assumed there's no other seats so it gave me that one. After I and several others boarded the plane, o…

The only way I've found to protect against this is by being paranoid. Whenever someone asks for my boarding pass, I show them my phone, while the paper copy is safely in my pocket.

Post by chrisbennet » Thu, Apr 13, 2017, 6:14 PM UTC

soreasan wrote: post #269

chrisbennet wrote: post #248

Earlier quoted context omitted.

The "cap" is a limit on how much the airline must pay, not on how much they can pay in order to involuntarily dis-board a passenger. There was nothing stopping them from paying the passenger who "bid" $1600 to solve the problem they created in the first place.

Are you sure? Most of the articles I've read indicated that the cap was UP TO 400% of the ticket price with a maximum of $1,350 which seems to indicate that the cap is a maximum. Although I will say if the airline offered cash instead of vouchers I'm sure more people would have volunteered.

Post by ubernostrum » Thu, Apr 13, 2017, 6:19 PM UTC

joezydeco wrote: post #252

ubernostrum wrote: post #201

Earlier quoted context omitted.

Compared to the other two big US airlines, yes -- United has an earned reputation for slashing mainline service in favor of regional affiliates. People occasionally joked (only half joking) that if previous CEO Jeff Smisek were only legally allowed to, he'd have outsourced long-haul international flights to 50-seat CRJs. This also played a role in United's frankly abysmal on-time ratings; in order to have enough capa…

he'd have outsourced long-haul international flights to 50-seat CRJs... Smisek did do it with the long-range 757s he gained in the Continental merger. Smaller plane, less crew...and just enough range to get back if the headwinds are light. If not, it's an unscheduled 90 minute refuel in Canada. Add the time to clear immigration and customs, and now you have 200+ people with a missed connection. http://www.airliners.n…

Post by sctb » Thu, Apr 13, 2017, 8:04 PM UTC

smokeyj wrote: post #217

Maybe someone should SWAT Uniteds CEO and his family so he knows what it's like. Violence is good and appropriate right?? /s