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Dropbox closing Carousel and Mailbox

blogs.dropbox.com

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Re: Dropbox closing Carousel and Mailbox

#271

Earlier quoted context omitted.

Haha, thanks for the feedback. Copywriting was never my strong suit ;) Any tips on how I can improve it?

"We don't own your data - Your emails never leave your phone."

Devil(Luddite)'s advocate: "But how do I send emails to my friend's phone then?!"

Re: Dropbox closing Carousel and Mailbox

#272

Earlier quoted context omitted.

What's your end goal with this? Surely it must be getting acquired by one of the big email providers.

Yup. Acquired for $101M then subsequently shut down in 1-2 years (just kidding of course). I don't know if it's in my best interest to answer this publicly, but screw it. The honest answer is I'm not entirely too sure, but an acquisition is always on the table for any startup IMO. I think whenever you ask a founder, "If someone offered you $100M, would you take it?", it's a pretty loaded question. There's really thre…

> There's really three outcomes to a startup: They die, they get acquired, they IPO.

There's a fourth: they serve the needs of their customers over the course of years and decades. which, as someone in the market for an email client I can fall in love with and use for the rest of my life; is exactly what I want.

Re: Dropbox closing Carousel and Mailbox

#273
post #157

Earlier quoted context omitted.

But this totally negates your point about "there isn't enough money in an email app". Clearly Dropbox thought there was at least a $100MM opportunity...either talent to produce $100MM+ in value, customers to convert into $100MM+ value, or staving off competition that would result in $100MM in potential loss.

> "Clearly Dropbox thought there was at least a $100MM opportunity" The opportunity was the team, not the product they were producing. Say you had a room full of math prodigies, but all they were doing was watching TV all day. You hire these math prodigies for $X and put them to work solving math problems - this doesn't mean that watching TV is worth $X, in fact it likely means the opposite, that their value is under…

Yeah but that's ridiculous, they had only 13 employees that's 7.6MM per employee over the span of 2.5 years, some of them I'm sure they left already... You tell me when this starts making sense because it just doesn't right now.

Too much money! I don't care how big of a genius you are you're not worth that as a developer of an email client, and honestly to write an Email client is not genius level shit. The UI was dope, and their invite process was funny, that's all.

Looks like Dropbox fucked up, that's all, bad business decision, trying to copy Google and do better than them in the end they did the same.

Re: Dropbox closing Carousel and Mailbox

#274

Ugh. Yet another intriguing email startup being acquihired and killed off by a more-established tech company (see also: Sparrow). It's 2015 and I still bounce around email clients every couple months because all of the major options have substantial flaws.

I'm genuinely curious as to what it is that Gmail (for example) doesn't provide yet that is so essential to dealing with emails. I gave a try to Mailbox but didn't see what the added value was, other than a couple UX gimmicks (some of which are now part of many email clients). Was there a killer feature that I missed?

Off the top of my head - offline support, PGP support, multi-account support, decent mail-list/threading support, separation of client from service provider..

I'm actually quite a fan of the gmail interface; it is one of the most usable webmail experiences in my opinion (I use google apps both at work and for personal use). For day-long usage, I'd rather stick with mutt/vim.

Re: Dropbox closing Carousel and Mailbox

#275

Earlier quoted context omitted.

Everyone want to "fix" email, and replace it with some proprietary bullshit. Email isn't broken.

Like many things, clients could do with some usability enhancements. E.g. encrypted mail. Without which, I find it off-putting.

Encryption is really an identity problem.

For intra-corporate mail, email works just great, because the identity problem is solved. Trusted communications between 3rd parties just isn't a natural mail use case.

Re: Dropbox closing Carousel and Mailbox

#276
post #50

Earlier quoted context omitted.

Webmail is way too ubiquitous for desktop email software to be worth the million dollars a year it costs to hire five bay-area software developers to build and maintain it. I imagine Dropbox would have kept it around if it saw more user traction, but it didn't. Inbox by GMail has some of the ideas from the Sparrow team incorporated in it, but it's only really usable on mobile. (The desktop Inbox web app is awfully sl…

I still love Apple Mail... and it's native. In fact I think it's the best email platform out there currently, although I haven't tried N1 yet. I'd like Inbox-like features theoretically, but the fundamental UX/UI is done better than anyone else IMHO.

If you mean OSX do this:

- Open Mail, roughly time how long it takes from left pane click to message fully rendered on the right (~2-3 seconds)

- Open Dropbox (fast before it goes away!) and do the same (~250ms)

I get roughly 100-150 emails overnight that I go through in the morning. At 2-3 seconds PER THREAD render this is insanely unproductive use of my time.

Every time I open OSX Mail I have this exact process in my head and I promptly close it.

Re: Dropbox closing Carousel and Mailbox

#277

I felt this coming given my experience using the Mailbox desktop app since it launched: - Good experience, fairly regular releases, stability increasing with each one. - Stagnation in releases, but app is in a fairly good working state. - Out of the blue, big update comes in, application changes completely. For the worse, as it loses a bunch of features and is sporting a far less polished look and finish. I believe t…

Glad I'm not the only one who thought the one supposed 'major' update did not add very many useful features and made the UI look cluttered. Also, it ran surprisingly well for a webview app, I don't see why they felt the need to rewrite it.

Re: Dropbox closing Carousel and Mailbox

#279

Earlier quoted context omitted.

Yup. I still don't see why everyone complains about current mail clients. Mail.app on OS X / iOS, Outlook on Windows, works for me. To make me switch, you would have to show me why the new thing was so much better. Like how Google search results were always better than Yahoo! (IMHO, no objective measurements used) so I switched. You would also have to explain it in a sentence I could immediately understand, whereas a…

There's a big distance between "works for me" and "delights me." I use Thunderbird on Linux and Windows. It "works for me," in the sense that it's stable and predictable and doesn't lose my data. But it also has lots of niggly little problems that annoy me, like UI decisions that made more sense ten years ago than they do today and limited tools to support people like me who have a ton of mail. So while I use and rec…

How much are you looking to pay for this? How many people are looking for delight in their email client? Do these numbers multiplied add up to a few tens of millions?

Re: Dropbox closing Carousel and Mailbox

#280
post #274

Earlier quoted context omitted.

I'm genuinely curious as to what it is that Gmail (for example) doesn't provide yet that is so essential to dealing with emails. I gave a try to Mailbox but didn't see what the added value was, other than a couple UX gimmicks (some of which are now part of many email clients). Was there a killer feature that I missed?

Off the top of my head - offline support, PGP support, multi-account support, decent mail-list/threading support, separation of client from service provider.. I'm actually quite a fan of the gmail interface; it is one of the most usable webmail experiences in my opinion (I use google apps both at work and for personal use). For day-long usage, I'd rather stick with mutt/vim.

Folders. Didn't Gmail kill folders?
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