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Google engineer writing Amazon reviews on USB-C cables that don't work

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Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#271
post #213

Earlier quoted context omitted.

I've also started buying Anker exclusively. Their chargers work with every device at full-rate, and their cables are decent. I have had the clips break on a couple of MicroUSB cables, including the 1ft from a similar 5-pack. I had my phone attached to a battery pack and stuffed both in my pocket. The stress of bending the cable in strange directions messed up the clips on the cable. Not quite bulletproof, but not bad…

They also make a ridiculously amazing Solar charger array, which when I took across a border to Israel, had the inspectors in serious awe and wishing they could get one as inexpensively as we can in the States.

Yeah shit here is crazy expensive. Nexus 5X will cost about $600[0]

[0] https://translate.google.com/translate?sl=iw&tl=en&js=y&prev...

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#272

I see no reason why to buy anything but Anker. I once tried to purposely destroy an Anker MicroUSB cable (bought a 5 pack that had three 3ft, one 6ft, one 1ft, didn't need the 1ft), by grabbing the head of it with clamping pliers and yanking the fuck out of it with the cable wrapped around my hand, and bending it to near 180 degrees repeatedly for about 5 minutes. I could not kill it without straight up taking wire c…

I recently got a Nexus 5X and it only came with a usb-c to usb-c cable and I wasn't able to connect it to my computer. I searched specifically for anker, usb-c to usb-a and couldn't find anything. Can anyone confirm that this is a product somewhere? This is what I went with, but it didn't seem to support data transfer. http://www.amazon.com/gp/product/B011N7ME48?psc=1&redirect=t...

Anker Type C to USB 2.0 Type A: http://smile.amazon.com/gp/product/B00Y0K51PU/

Anker Type C to USB 3.0 Type A: http://smile.amazon.com/gp/product/B0119EIHTG/

Both are currently out of stock, which might be why you didn't find them. I was told by someone I know that asked Anker that they should be back in stock before the end of November.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#273

The average consumer has no idea if one of these cables will actually do what they proclaim. The only way to really know is when other customers review the product, which we know is barely useful most of the time due to fraudulent reviews. Great job on the part of this Google engineer for writing such clear and technical reviews of the products. Now that an expert has called some of these cables out as not adhering t…

Lawyer here. Pure speculation/not legal advice: Theoretically, people who purchased complain to their state attorney general or report the manufacturers to the FTC. There might be some recompense under consumer fraud laws. If enough people had bought them, there might be enough people to form a class action (doubtful though). The problem is that amount of $ involved here is just not something anyone is likely to get…

It's $5 for the cable, but you could potentially damage the USB C port on a laptop, and some rather expensive fruit branded laptops now charge solely via the USB C port, which you could argue destroyed the value of the laptop. That sounds like it might make a small-claims-court case sensible to me.

(I am not a lawyer, this is not legal advice.)

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#274

I see no reason why to buy anything but Anker. I once tried to purposely destroy an Anker MicroUSB cable (bought a 5 pack that had three 3ft, one 6ft, one 1ft, didn't need the 1ft), by grabbing the head of it with clamping pliers and yanking the fuck out of it with the cable wrapped around my hand, and bending it to near 180 degrees repeatedly for about 5 minutes. I could not kill it without straight up taking wire c…

The problems discussed aren't all about durability, they are about using the wrong pull up resisters so your phone thinks it is plugged in to a charger than can supply 3A, but the charger can't. The cable will survive just fine, but it could trash the charger and/or your phone.

The durability of an Anker won't help if they haven't designed it properly.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#275

Earlier quoted context omitted.

But once there are 500 reviews on a product it basically gives you that confidence. This isn't a troll comment. Ben Thompson makes the argument that the reason why EBay, AirBnB, and Uber work is because you basically are replacing the trust you had in a brand with the trust you have in community reviews. He calls it 'Aggregation Theory'. I find it rather compelling to explain why these types of marketplaces work.

Problem is another supplier can claim to sell the same item and benefit from the positive reviews. I've seen a lot of this with unbranded items like USB chargers for cars.

Bingo. You always need to check the most recent reviews because of this: a solid history of 5000 5-star reviews is meaningless if the past 200 are 2-star reviews saying, "Not what I expected".

And still, no guarantees.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#276

Earlier quoted context omitted.

Am I correct in assuming this is some kind of enterprise managed provisioning? I am surprised that they both ship it that way, and that it can't be removed. I guess Apple doesn't care about killing resale value (in the case of it being unremovable), but you'd think these kind of screw-ups would be a reason not to ship it this way. Do the restrictions extend deep into the hardware, or are they just saving the enterpri…

It's the Apple Device Enrollment Program ( http://www.apple.com/business/dep/ ) and it allows enterprises to exercise "mobile device management" at the time of device activation. Apple says that once devices are enrolled they can't be removed (because, presumably, rows cannot be deleted from a database after being added... >sigh<).

It's not that easy. DEP is meant to also protect private property, so it piggy backs on activation lock to bind a device to a certain (company) Apple ID. Obviously, there must also be no way for any person to social engineer an Apple Care representative over the phone to get DEP lifted from a device, and this is why Apple Care can't do that, period. The only possible way to remove that is going through the private key bound to the MDM for that decide, the same MDM that requested DEP while buying the device in the first place.

(Obviously, much like for activation lock, it is indeed possible that someone with "root access" - so to speak - to Apple systems would be able to manually disable DEP; but the point is that this possibility isn't exposed on any user-level user interface)

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#277

I see no reason why to buy anything but Anker. I once tried to purposely destroy an Anker MicroUSB cable (bought a 5 pack that had three 3ft, one 6ft, one 1ft, didn't need the 1ft), by grabbing the head of it with clamping pliers and yanking the fuck out of it with the cable wrapped around my hand, and bending it to near 180 degrees repeatedly for about 5 minutes. I could not kill it without straight up taking wire c…

I had an Anker iOS Lightning cable fail on me. It worked for a while and then stopped charging or syncing.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#278

Earlier quoted context omitted.

Problem is another supplier can claim to sell the same item and benefit from the positive reviews. I've seen a lot of this with unbranded items like USB chargers for cars.

Bingo. You always need to check the most recent reviews because of this: a solid history of 5000 5-star reviews is meaningless if the past 200 are 2-star reviews saying, "Not what I expected". And still, no guarantees.

Exactly. And then you look up and you're 20+ minutes into skimming reviews in order to buy a $3 care remote battery or cable and wondering why the hell you didn't just drive to target / walk over the apple store because you'd be done with the errand by now.

Re: Google engineer writing Amazon reviews on USB-C cables that don't work

#279

Earlier quoted context omitted.

One problem I have with Amazon reviews is this type : "Just got the product, arrived really quick. It worked when I tried it a minute ago, 5 stars."

I have a feeling there's some kind of reward system in place for reviewing products and answering questions. There's so many answers to fairly simple questions that are along the lines of > will this HDMI cable connect my laptop to my tv? > i don't know but it sends a good signal from my xbox to tv They help nobody and just clutter up the actual helpful answers

As I understand it, when you send a question, random customers get mails from "Amazon Answers" titled "(First Name): Can you answer this question about (product)?"[1]. And even if they can't, they still answer to the best of their knowledge which sometimes leads to half-helpful discussions.

[1] http://www.ecommercebytes.com/cab/abn/y14/m04/i15/s03

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