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Gmail will no longer support checking emails from third-party accounts via POP

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Re: Gmail will no longer support checking emails from third-party accounts via POP

#261

Earlier quoted context omitted.

> I was paying $10/month for workplace and a couple days ago they froze my account because I was accessing it via IMAP. I used to pay for Workspace and left because a good chunk of features across all Google products simply didn't work with Workspace accounts, or were held back for a year or more after free Google accounts got them. It's a mess. Then they kept increasing the price for good measure, and there's no off…

I tried Proton and my test emails couldn’t even get through that I sent myself. Kept going to spam instantly. The big providers have us in a stranglehold here.

If all your domain email DNS records (security) are correctly set, you should be fine.

Re: Gmail will no longer support checking emails from third-party accounts via POP

#262

Earlier quoted context omitted.

Raises hand for another n=1 that I'm currently going through. My point being, it doesn't matter than you can get hold of someone because the bureaucracy is kafkaesque. WTF has happened to Google? We're a supplier being onboarded. We've been in on-boarding hell for about 2 months now. We've completed the job and are still being passed around teams in order to get paid. As an aside, one of the scourges of modern busine…

Most places I know of seem to use Microsoft 360 for "cloud office productivity apps" vs. Google Workspace. The exception being schools which tend to use Google (maybe because they often buy cheap Chromebooks for the kids?). IDK if Microsoft is better with onboarding or support but I'd be inclined to assume that given their longer history with Office and business customers.

We (small tech company) migrated away from Microsoft 365 because it was extremely buggy and many supposedly simple things are so incredibly complicated and convoluted.

They have several overlapping admin sites for absolutely everything, plus some hidden old sites from the early 2000s that support will guide you to use for some archaic settings that still influence how more modern stuff works.

In my experience, Microsoft support is good in the sense that they are easy to contact and keen to help. But working with them just took too much of my time. Their approach is to schedule a call to guide you through layers and layers of legacy stuff just to try things that often end up not working.

With Google Workspace I don't actually know if support is good or bad because we never needed support in the first place. Google's software is far simpler and less buggy.

We also use Proton now, which has been working pretty well so far. Better than expected.

Microsoft 365 is for companies that can afford to employ a full-time, specialised Microsoft 365 admin.

Re: Gmail will no longer support checking emails from third-party accounts via POP

#265
post #260

Yeah. Gmail is an anti-pattern. I was paying $10/month for workplace and a couple days ago they froze my account because I was accessing it via IMAP. Fortunately, I own the domain so I pointed it at amazon. I pretty much only use google apps to share docs I've written elsewhere, so I didn't really lose too much when I lost access to apps. It would be much cooler if there were a human I could talk to to find out what…

As a paying customer you had the ability to get a human on the line. Whether or not they would tell you why the account was closed is another matter.

I imagine their support is like UPS/Fedex, where they do everything possible to get you to hang-up, make you sit and wait between harrowing phone menus, all so that you can get a person in India who only can see the same tracking website that you see.

Re: Gmail will no longer support checking emails from third-party accounts via POP

#266
post #185

Earlier quoted context omitted.

> they froze my account because I was accessing it via IMAP Stop being misleading, this is your assumption. And while I agree that Google support generally sucks, you can actually contact real humans as a workspace customer easily.

Ha, no way man. I've been trying to get YouTube/Google to reactivate my YouTube account for 14 years which has all my daughters baby videos (then a 2 year old). They shut it down due to some vague copyright violation which they still can't explain to me, and haven't activated it despite about 20 support tickets being filed. And I'm a paying customer. BTW, if anyone works for Google here and can help me to get it back…

You probably have a better chance if you put contact info in your profile

Re: Gmail will no longer support checking emails from third-party accounts via POP

#267

I already started to move most of my communications to ProtonMail. Looks like Google wants to force people to use the WebUI instead of email clients (no google ads on IMAP/POP). What's annoying is that they are impacting paying customers as well, which is quite bad.

I'm having a really good experience with Proton. I even interacted with them here on HN once, they cleared up some uncertainties by posting technical OpenPGP information that wasn't covered in their documentation.

Re: Gmail will no longer support checking emails from third-party accounts via POP

#268

Stop using gmail. I bought a Proton Mail subscription. Truly one of the best things I've ever done.

especially if you have a custom domain with google workspace (or whatever it's named now). my switch to pointing my domain from google to proton was totally painless, you can migrate all your old emails, etc.

i imagine if you just have an @gmail.com it might be a little more annoying what with having to do forwarding, but still worth it.

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