Earlier quoted context omitted.
She was fired because she leaked information and this fact had become public. When they can cover such facts, the banks are much less prone to use appropriate punishments. Many years ago, some employee of a bank has confused my personal bank account with a company account of my employer, and she has sent a list with everything that I have bought using my personal account, during 4 months, to my employer, where the li…
> I considered that an appropriate punishment would have been a pay cut for a few months This can absolutely cripple a family, I'd be really cautious wishing that upon someone if they wronged you without malice, though I completely understand where you are coming from. In this case at the very least, I'd want to know what went wrong and what they’re doing to make sure it doesn’t happen again. From a software-engineer…
After some days had passed without seeing any consequence, I went again, this time discussing with some supervising employee, who attempted to convince me that this is some kind of minor mistake and there is no need to do anything about it.
However, I pointed to the precise law paragraphs condemning what they have done and I threatened with legal action. This escalation resulted in me being invited to a bigger branch of the bank, to a discussion with someone in a management position. This time they were extremely ass-kissing, I was shown also the guilty employee, who apologized herself, and eventually I let it go, though there were no clear guarantees that they will change their behavior to prevent such mistakes in the future.
Apparently the origin of the mistake had been a badly formulated database query, which had returned a set of accounts for which the transactions had to be reported to my employer. I had been receiving during the same time interval some money from my employer into my private account, corresponding to salary and travel expenses, and somehow those transactions were matched by the bad database query, grouping my private account with the company accounts. Then the set of account numbers was used to generate reports, without further verification of the account ownership.