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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

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Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#261

I have been receiving regular spear phishing calls from these guys, or someone who bought the leaked data, with classic tactics like claiming that I need to confirm a potentially fraudulent transaction. They speak perfect English with an American accent, sound very friendly, and have knowledge of your account balance. Thankfully on the first call I realized it was a scam right away, and Google's call screening featur…

If you had any significant assets on Coinbase at any time prior to this breach, spear phishing is the least of your worries. Coinbase not only leaked your full name and address, they also gave up your balances, your transaction history, and images of your government identification. People with "significant" crypto balances are being assaulted on the street and in their own homes, and family members are being kidnappe…

"decentralized currency"

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#262

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

The Crypto industry continues their speedrun of rediscovering all of the reasons for why the global financial system exists. What you've described is the same thing that many Crypto enthusiasts call a "Bank"

Coinbase is identical to a bank because it holds customer funds. Your comment isn't quite the dunk you think it is. Blockchains allow money to be held anonymously without any banks involved. Centralized exchanges are just profiting on speculation and probably should be banned.

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#263

I have been receiving regular spear phishing calls from these guys, or someone who bought the leaked data, with classic tactics like claiming that I need to confirm a potentially fraudulent transaction. They speak perfect English with an American accent, sound very friendly, and have knowledge of your account balance. Thankfully on the first call I realized it was a scam right away, and Google's call screening featur…

I just switched to iPhone from a pixel device and I’m shook by all the spam calls. How do iPhone users deal with this?

Settings -> Phone -> Silence Unknown callers

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#264

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

> What coinbase needs are IRL offices where you can go and do things like account recovery, and where people trying to steal money can be caught and prosecuted

People getting locked out of their account (which can happen due to no fault of the user, e.g. by an overly nervous risk system) will be really happy to have to potentially travel to a different city to regain account access...

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#265

I mean... wasn't coinbase sort of scammy to begin with? Several years ago I gave them some USD, turned it into BTC, saw the value of the BTC go up, but when I tried to cash out was told that wasn't a thing that was supported by their platform. Later I was told I could apply for a $399/year credit card and could partially pay off the balance with BTC sale proceeds. I'm sure this was all disclosed somewhere in the term…

[flagged]

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#266

Earlier quoted context omitted.

If you had any significant assets on Coinbase at any time prior to this breach, spear phishing is the least of your worries. Coinbase not only leaked your full name and address, they also gave up your balances, your transaction history, and images of your government identification. People with "significant" crypto balances are being assaulted on the street and in their own homes, and family members are being kidnappe…

Florida teens kidnap Las Vegas man, drive him to Arizona desert, steal $4M in cryptocurrency https://www.yahoo.com/news/florida-teens-kidnap-las-vegas-20...

Seems to be a whole thing in France too: https://www.theguardian.com/world/2025/may/04/french-police-....

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#267

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

The Crypto industry continues their speedrun of rediscovering all of the reasons for why the global financial system exists. What you've described is the same thing that many Crypto enthusiasts call a "Bank"

Many banks don't have physical branches.

One that I'm using does, but I find it extremely annoying when they have me go to a branch to unblock my account that they locked due to a poorly calibrated risk system (that they need due to not supporting actually secure 2FA methods).

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#268

Earlier quoted context omitted.

If you had any significant assets on Coinbase at any time prior to this breach, spear phishing is the least of your worries. Coinbase not only leaked your full name and address, they also gave up your balances, your transaction history, and images of your government identification. People with "significant" crypto balances are being assaulted on the street and in their own homes, and family members are being kidnappe…

"decentralized currency"

Bitcoin is plenty decentralized. Coinbase deals with dollars, that's the non-decentralized part.

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#269

Earlier quoted context omitted.

The no-reply is an interesting decision. I get how difficult it is to run a company like Coinbase (their biggest strength, centralized + customer support, is also what enables this social engineering), but feels like an odd choice.

no-reply is a good practice. No business should ever encourage their customers to reply to the emails they are sending out. That's what scammers do. To contact the company you should go to company website at the address you know (which shouldn't be given in email as well), log in and send a message through internal message system, possibly referring to the email that you recieved through a random code (those can be a…

> No business should ever encourage their customers to reply to the emails they are sending out.

It’s fascinating that we keep creating new technology and then find out that in practice most of it cannot be trusted. Which means it cannot be used for anything serious.

IT revolution is a bit of a failure

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#270
post #262

Earlier quoted context omitted.

The Crypto industry continues their speedrun of rediscovering all of the reasons for why the global financial system exists. What you've described is the same thing that many Crypto enthusiasts call a "Bank"

Coinbase is identical to a bank because it holds customer funds. Your comment isn't quite the dunk you think it is. Blockchains allow money to be held anonymously without any banks involved. Centralized exchanges are just profiting on speculation and probably should be banned.

My money in the bank in case of fraud is protected unless I voluntarily gave the fraudster my money. If a bank goes bankrupt, my money is protected by the government
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