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Try Switching to Kagi

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Re: Try Switching to Kagi

#261
post #260

Kagi is nice, I guess. I paid for 3 months, and it suffers from the same fate as all other search engines besides Google: bad search results for anything but English (and maybe Spanish?). Anyway, my language, Catalan, is an afterthought -searching in it will display results in other languages, specially Spanish, which is _very_ bad. Hopefully one day we can have a non-Google search engine that does i18n searches righ…

For german it works fine, how is duckduckgo doing with catalan?

Re: Try Switching to Kagi

#262
post #209

I do all searching from the command line. No browser. It's funny but I feel like google.com, both www and news, are faster in recent months, specifically, after Google began blocking requests with certain user-agent strings. Because I search from the command line, I do not get any "AI" answers. Obviously command line search is faster than browser-based search. But what I am observing is that command line search now s…

What tools do you use for command line searching?

Currently, the script looks like this

      #!/bin/sh
      0x $1|yy084|yy030|yy073
"0x" is another Almquist shell script that can search about 63 different servers that return search results, e.g., Google, DDG, and so on.^1

yy___ are UNIX filters written in C.

0x uses some yy proggrams as well, e.g., yy025, along with sed and a TCP client, e.g., tcpclient, netcat, socat, bssl, openssl, etc.

yy084 outputs SERPs as SQL.

This makes it easy to create simplified "mixed" SERPs with results from different servers.

Where possible 0x allows for "continuation search". Going past page 1 of SERPs is discouraged or even prevented in recent times, all focus is on "the top result",^2 and some www search engines actively try to block exhaustive research and discovery. By continuing searches over time, e.g., page 1 of results on day 1, page 2 on day 2, page 3 on day 5, etc., one can sometimes avoid being blocked when doing exhaustive searches.

1. This is an ongoing experiment. Sometimes a site will "break" if the site operator changes something but this does not happen too often. Majority have remained stable over time.

2. This coincidentally benefits an advertising services racket.

Re: Try Switching to Kagi

#263
post #119

Earlier quoted context omitted.

Watch out - I got the email offering a new 30 day free trial, and at the end of the month they did nothing to inform me and started charging the credit card they apparently still had on file from when I subscribed for a month or two a few years ago. I guess with other companies I would’ve expected something like that and monitored the time more closely, but with Kagi I expected better - especially since the email off…

Hey, Engineer from Kagi here. This is not something we intentionally do here, and is a feature of Stripe to automatically renew at the end of a trial if there is a payment method present. It should have also sent you an email about 7 days before it was going to renew. With that said, I do understand how this may be unexpected. I will look into adding a workaround for this auto-renewal so that we can prevent that in t…

It’s plausible that I didn’t see the email because it got spam filtered away, so I totally believe that one was sent.

On contacting support: to your (Kagi’s) credit, Kagi did cancel the subscription and refund the fee after I contacted support. But if I hadn’t been scrutinising my credit card statements for other reasons, I suspect it may have been a few months before I noticed.

[edit: Thinking more: if their ‘no fee if you don’t use it’ policy actually works, I guess I wouldn’t be charged more than the one month. Although that makes it even less likely I’d’ve noticed.]

Re: Try Switching to Kagi

#264

Earlier quoted context omitted.

I finished my 30 day trial the other week, and went back to DDG. After a few days, I realized I didn't miss anything, so I'll happily stay with DDG. Perhaps I'm not a very discerning searcher. Most of my searches are bang-searches of Wikipedia or CPP or Python anyway. Still, I'd be fine with supporting a sustainable search engine. $10/more is a bit too steep for my liking, though, measured against the utility I get f…

10 dollars is like, a sandwich. Access to your search engine for a month is less useful than a sandwich?

> 10 dollars is like, a sandwich

In Silicon Valley?

Does Kagi only want to sell to techbros?

Re: Try Switching to Kagi

#265
post #119

Earlier quoted context omitted.

Watch out - I got the email offering a new 30 day free trial, and at the end of the month they did nothing to inform me and started charging the credit card they apparently still had on file from when I subscribed for a month or two a few years ago. I guess with other companies I would’ve expected something like that and monitored the time more closely, but with Kagi I expected better - especially since the email off…

Hey, Engineer from Kagi here. This is not something we intentionally do here, and is a feature of Stripe to automatically renew at the end of a trial if there is a payment method present. It should have also sent you an email about 7 days before it was going to renew. With that said, I do understand how this may be unexpected. I will look into adding a workaround for this auto-renewal so that we can prevent that in t…

> This is not something we intentionally do here, and is a feature of Stripe to automatically renew at the end of a trial if there is a payment method present.

Blaming Stripe?

Re: Try Switching to Kagi

#266
post #166

Earlier quoted context omitted.

Interesting, because I brought this exact thing up last time Kagi was mentioned here, and the founder and billing engineer assured me that it does NOT convert to a subscription: https://news.ycombinator.com/item?id=43308930

Hey, As I mentioned in my previous comment, it does not convert IF you do not have a payment method set. In this instance they already had one set which Stripe takes as 'this user wants to renew' and instead decides to not cancel it. I did mention a workaround we could do, and that's something that we will ensure gets done asap.

> In this instance they already had one set which Stripe takes as 'this user wants to renew' and instead decides to not cancel it.

Is this even legal? Ok, maybe in the US...

Re: Try Switching to Kagi

#267
post #254

Earlier quoted context omitted.

Have you ever written software? Especially to manage payments? This is a very plausible bug around a corner case. Maybe they're secretly twirling their evil mustaches figuring out how to scam their previous customers that they're also trying to win back, or maybe sometimes bugs happen.

Having bugs is okay. That particular reply however is gross and controversial on so many levels. If you have a bug at a partner, you don't claim that it is intended and "I do understand how this may be unexpected". If it affects multiple users, you don't do opt-in refunds (which is again, illegal, and is a scam if intentional). > Maybe they're secretly twirling their evil mustaches figuring out how to scam their prev…

Dude what's your angle here. Scammers don't offer full refunds.

Re: Try Switching to Kagi

#268
post #119

Earlier quoted context omitted.

Watch out - I got the email offering a new 30 day free trial, and at the end of the month they did nothing to inform me and started charging the credit card they apparently still had on file from when I subscribed for a month or two a few years ago. I guess with other companies I would’ve expected something like that and monitored the time more closely, but with Kagi I expected better - especially since the email off…

Hey, Engineer from Kagi here. This is not something we intentionally do here, and is a feature of Stripe to automatically renew at the end of a trial if there is a payment method present. It should have also sent you an email about 7 days before it was going to renew. With that said, I do understand how this may be unexpected. I will look into adding a workaround for this auto-renewal so that we can prevent that in t…

Email is not the best notification method these days. I'd suggest having a notifications delivered directly in kagi's interface as well. Maybe a banner for an ending trial period.

I have been using Kagi since the start. You guys are doing an incredible job.

Re: Try Switching to Kagi

#269
post #244

Earlier quoted context omitted.

Huh? They are scamming someone, > I do understand how this may be unexpected. is the answer, they claim that it is a bug at their partner, and they offer opt-in (not automatic) refund. That's straight up illegal. Also controversial, like, if it's a bug, why isn't the refund automatic in the first place. How does this make you want to be their user?

Have you ever written software? Especially to manage payments? This is a very plausible bug around a corner case. Maybe they're secretly twirling their evil mustaches figuring out how to scam their previous customers that they're also trying to win back, or maybe sometimes bugs happen.

As far as I remember, this ‘try us again for 30 days’ promotion was explicitly for previous subscribers, so I would not say this was a corner case.

Re: Try Switching to Kagi

#270

About a year ago, I tried the free 300 search trial. I liked it, but wasn't ready to commit to the expense. This year, they offered me a free 30 day unlimited trial, so I'm about 10 days into that. I've only used 128 searches so far. What I seem to find is that I use it, get to what I'm looking for, and move on. So it's not really on my mind. But it's subtly refreshing to spend less time fighting search to get what I…

That's interesting. It makes you think about searching. It makes you think about the limits, it makes you think about the fact you already paying them for the privilege, it occupies just a little bit of your mind.

It's a clever trick, kind of like how Amazon knows that if you subscribe to their Prime service, you might think about Amazon when you're about to buy something online.

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