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Synology Lost the Plot with Hard Drive Locking Move

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Re: Synology Lost the Plot with Hard Drive Locking Move

#261
post #90

Synology isn't about the NAS hardware and OS. Once setup, it doesn't really matter as long as your config is reliable and fast, so there are many competitive options to move to. The killer feature for me is the app ecosystem. I have a very old 8-bay Synology NAS and have it setup in just a few clicks to backup my dropbox, my MS365 accounts, my Google business accounts, do redundant backup to external drive, backup im…

What are "competitive options"? It's a genuine question. Before Synology, I had some DIY server in a Fractal Design case, and noise and, to be honest, bulk were a problem. Also, maintenance of the server wasn't funny. I switched to Synology about six years ago (918+). The box is small, quiet, and easy to put in the rack together with the network gear. I started with 4TB drives, gradually switched to 8TB over time (dr…

I have WD MyCloud NAS. It has Transmission to pirate movies and Twonky DLNA server to send them to my TVs. Not much, but honest work.

Re: Synology Lost the Plot with Hard Drive Locking Move

#262
post #225

Earlier quoted context omitted.

That's a great argument for selling drives, not for locking your devices down to practically require them

> That's a great argument for selling drives, not for locking your devices down to practically require them The counterargument is, people won’t listen and then blame Synology when their data is affected. At which point it may be too late for anything but attempting data recovery. Sufficiently nontechnical users may blame the visible product (the NAS) even if the issue is some nuance to the parts choice made by a tec…

Nobody blamed Synology when that WD SMR issue happened. Come on, let’s get real here. Locking the devices down so they only work with drives bearing Synology branding is about Synology’s profits.

Re: Synology Lost the Plot with Hard Drive Locking Move

#263
Apparently no one remembers that a while back Synology already "locked" a whole bunch of people their drives, by ripping out BTRFS support on their NAS budget models. And they pushed this update without warning ahead. Your disks just suddenly up and stopped mounting.

Their answer to your drives no longer mounting is "connect them to a PC, pull the files and reformat". Where you are supposed to intermediate 20TB of data is left up to the customer to deal with.

Fuck Synology.

Re: Synology Lost the Plot with Hard Drive Locking Move

#264
post #242
post #183

There is one argument for Synology doing this: There have been cases where hard drive companies mislead their customers. I personally fell victim to this when Western Digital started selling SMR drives as WD Red, without labelling them as SMR drives. So lots of customers thought they were buying a drive that's perfect for NAS, only to discover that the drives were completely unsuitable and took days to restore, or fa…

I have a mix of SMR and CMR drives in my NAS and it works perfectly (on mdadm). I understand ZFS hates it but what is the problem on Synology?

Afaik it's not much of a problem until you need to rebuild the raid.

Re: Synology Lost the Plot with Hard Drive Locking Move

#265
post #90

Synology isn't about the NAS hardware and OS. Once setup, it doesn't really matter as long as your config is reliable and fast, so there are many competitive options to move to. The killer feature for me is the app ecosystem. I have a very old 8-bay Synology NAS and have it setup in just a few clicks to backup my dropbox, my MS365 accounts, my Google business accounts, do redundant backup to external drive, backup im…

What are "competitive options"? It's a genuine question. Before Synology, I had some DIY server in a Fractal Design case, and noise and, to be honest, bulk were a problem. Also, maintenance of the server wasn't funny. I switched to Synology about six years ago (918+). The box is small, quiet, and easy to put in the rack together with the network gear. I started with 4TB drives, gradually switched to 8TB over time (dr…

I have an old Helios4 board. Too bad they don't make them anymore - it's tiny, has ECC, and was purpose built to be a NAS.

Re: Synology Lost the Plot with Hard Drive Locking Move

#266
post #90

Synology isn't about the NAS hardware and OS. Once setup, it doesn't really matter as long as your config is reliable and fast, so there are many competitive options to move to. The killer feature for me is the app ecosystem. I have a very old 8-bay Synology NAS and have it setup in just a few clicks to backup my dropbox, my MS365 accounts, my Google business accounts, do redundant backup to external drive, backup im…

Fwiw I don't use a single one of their apps. I bought it for their hybrid raid feature.

Same here.

At one time, Drobo was the only manufacturer that did that, but I have had very bad luck with Drobos.

I’ve been running a couple of Synology DS cages for over five years, with no issues.

Re: Synology Lost the Plot with Hard Drive Locking Move

#267
post #104

Earlier quoted context omitted.

Just keep in mind that Intel is keeping the total PCIe bandwidth out of those CPUs very constrained on purpose.

Ark says 9 lanes of PCIe 3.0? For a NAS, I don't think I'd need more than 1-2 lanes for any single device. That sounds fine.

Yeah, I assume most home users these days are never pushing a NAS beyond 1Gbe, and 99% of people who have faster networks are still probably just doing 2.5Gbe (still just talking about home use). This wouldn’t make that PCIe bandwidth sweat.

Re: Synology Lost the Plot with Hard Drive Locking Move

#268

Earlier quoted context omitted.

What are "competitive options"? It's a genuine question. Before Synology, I had some DIY server in a Fractal Design case, and noise and, to be honest, bulk were a problem. Also, maintenance of the server wasn't funny. I switched to Synology about six years ago (918+). The box is small, quiet, and easy to put in the rack together with the network gear. I started with 4TB drives, gradually switched to 8TB over time (dr…

Unraid is brilliant if you're interested in BYO hardware. It can be setup with mix and match drives, supports docker and virtual machines. Realistically it's a bit more work than Synology to get up and running, but once it is, the only thing you really need to do is update the software from time to time

I've heard things about Unraid not being that performant due to the design of the disk array solution.

Re: Synology Lost the Plot with Hard Drive Locking Move

#269
post #183

There is one argument for Synology doing this: There have been cases where hard drive companies mislead their customers. I personally fell victim to this when Western Digital started selling SMR drives as WD Red, without labelling them as SMR drives. So lots of customers thought they were buying a drive that's perfect for NAS, only to discover that the drives were completely unsuitable and took days to restore, or fa…

I heard its about EU CYA directive, which requires IoT companies to deploy security patches in firmware within X months of those patches being released.

This would explain why they'd only want to support HDD models the Synology OS can flash firmware updates to.

(It's also convenient to get more margins.)

Re: Synology Lost the Plot with Hard Drive Locking Move

#270
post #12

Synology became so bad, they measure disk space in percent, and thresholds cannot be configured to lower than 5%. This may have been okay when volume sizes were in gigabytes, but now with multi-TB drives, 5% is a lot of space. The result of that is NAS in permanent alarm state because less than 5% space is free. And this makes it less likely for the user to notice when an actual alarm happens because they are desensi…

Not defending them in any way, but I know with my Infrant (then Netgear unfortunately, who last year killed the products) ReadyNASs which also used mdadm to configure BTRFS with RAID5 in a similar way to Synology and QNAP, the recommendation was that you don't want your BTRFS filesystem to run low on space, because then it runs out of metadata space, and if it does that it becomes read-only, and can become unstable.…

The recommendation of 5% free space comes from arrays in sizes of 100s of GB, not tens of TB.

This is the same kind of issue that Linux root filesystems had - a % based limitation made sense when disks were small, but now they don't make a lot of sense anymore when they restrict usage of hundreds of GB (which are not actually needed by the filesystem to operate).

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