Zoom outage caused by accidental 'shutting down' of the zoom.us domain • Hacker News Board

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#261

Post by lxgr » Thu, Apr 17, 2025, 3:50 PM UTC

immibis wrote: post #259

moe_sc wrote: post #241

Earlier quoted context omitted.

Mind ellaborating what draconian laws you are talking about?

If it's not strictly non-commercial then you have to publish your fill name and home address prominently on it. You can't say anything insulting about anyone, even if true. And you can't criticize what Israel did because it's considered antisemitism.

> If it's not strictly non-commercial then you have to publish your fill name and home address prominently on it.

Under German law, as far as I understand this is true for publications "addressed to a German audience" regardless of your domain's TLD, your server location etc.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#262

Post by [deleted] » Thu, Apr 17, 2025, 4:09 PM UTC

barry-cotter wrote: post #122

sgarland wrote: post #90

Earlier quoted context omitted.

If I were Mauritius, I would be hitting tech companies left and right to secure a permanent income stream. You guys want to kick indigenous people off their land for military bases? Enjoy your new bill for .io domains.

The Chagossians are not by any meaningful standards indigenous. The land was uninhabited when George Washington was rebelling against the British. If the Chagossians are indigenous so are old stock white Americans. And Mauritius have treated the Chagossians like dirt for decades, with no signs of that changing. None of this is to deny the Chagossians were extremely ill treated by the British, but the idea that the Ma…

[deleted]

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#263

Post by ryan29 » Thu, Apr 17, 2025, 4:14 PM UTC

agwa wrote: post #221

chrismorgan wrote: post #146

Earlier quoted context omitted.

> Financially, a proper gTLD also can't raise prices unilaterally and weirdly, while if you pick a ccTLD, the country has free reign to arbitrarily change prices, delete your domain, take over your domain, etc etc. Look into what’s happened with pricing on domains like .org and .info. They’re increasingly absurd, with the restrictions on price increases that once were there largely being removed, at the pushing of th…

Although the .org price caps are gone, the registry has to raise prices uniformly for all domains. They can't target popular domains for discriminatory pricing. ccTLDs can.

> They can't target popular domains for discriminatory pricing.

That's not completely accurate. Section 2.10c of the base registry agreement says the following in relation to the uniform pricing obligations:

> The foregoing requirements of this Section 2.10(c) shall not apply for (i) purposes of determining Renewal Pricing if the registrar has provided Registry Operator with documentation that demonstrates that the applicable registrant expressly agreed in its registration agreement with registrar to higher Renewal Pricing at the time of the initial registration

Most registrars have blanket statements in their registration agreement that say premium domains may be subject to higher renewal pricing. For registry premium domains, there are no contractual limits on pricing or price discrimination. AFAIK, the registries can price premium domains however they want.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#264

Post by conradev » Thu, Apr 17, 2025, 4:18 PM UTC

redbell wrote: post #170

Animats wrote: post #85

That seriously devalues MarkMonitor's services. MarkMonitor claims to be a "an ICANN-accredited registrar and recognized industry leader since 1999". The whole point of paying for MarkMonitor is that they're an expensive service for valuable domains and are not allowed to screw up. GoDaddy should not be involved here at all.

> The whole point of paying for MarkMonitor is that they're an expensive service for valuable domains A while ago and, out of curiosity, I did a Whois Lookup to see what big tech companies are using as their domain registrar and found that Microsoft, Google, Amazon, Tesla, Netflix and Shopify are all using MarkMonitor. On the other hand Apple uses "Nom-iq Ltd. dba COM LAUDE", Meta (and its children) uses RegistrarSaf…

Many of those also run their own gTLDs, too: .apple, .google, etc

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#265

Post by autoexec » Thu, Apr 17, 2025, 4:19 PM UTC

voxic11 wrote: post #227

autoexec wrote: post #31

Earlier quoted context omitted.

They've earned themselves a reputation for sending false DMCA notices. https://www.inquisitr.com/markmonitor-sends-false-copyright-... https://torrentfreak.com/record-labels-defeat-false-dmca-tak... https://torrentfreak.com/court-dismisses-charters-claims-of-... https://torrentfreak.com/hbo-wants-google-to-censor-hbo-com-... https://torrentfreak.com/after-4-years-copyright-holders-sti... They haven't even always been…

Can you explain what that last article has to do with MarkMonitor? To me it just sounds like MarkMonitor once bought a company from a law firm which was sued for fraud 5 years after the sale was completed. So it doesn't appear that MarkMonitor was in any way related to the fraud which occurred.

Good call out! If Schlüter didn't continue doing work for DtecNet after the sale to MarkMonitor then we can't really blame MarkMonitor for the things he was doing 5 years later.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#266

Post by subscribed » Thu, Apr 17, 2025, 4:19 PM UTC

chrismorgan wrote: post #136

TheDong wrote: post #102

Earlier quoted context omitted.

MarkMonitor isn't at fault here. If you register a ".ps" domain, it doesn't matter if you use MarkMonitor or Namecheap, they can't help you when the ongoing genocide results in the removal of Palestine as a country and ".ps" no longer is a valid country code top level domain. Similarly, if you register a .us domain instead of a ".com", ".net", or ".org", MarkMonitor can't help you when GoDaddy inevitably screws up. H…

>>> This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. That sounds like MarkMonitor is at least partly at fault here.

Mark Monitor have issued a correct request for the `serverUpdateProhibited`, but GoDaddy changed the code to `serverHold` instead.

100% on the GoDaddy staff.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#267

Post by subscribed » Thu, Apr 17, 2025, 4:21 PM UTC

nom wrote: post #219

18172828286177 wrote: post #157

Godaddy is such an incompetent organisation. Should not be allowed to administer anything of importance.

It's easy to blame GoDaddy, but 'miscommunication' takes two. You pay Markmonitor a shitload of money to make sure this doesn't happen. They should have dedicated people at GoDaddy and direct communication channels. This is a significant fuckup on Markmonitor's part, even if GoDaddy did something different than was requested from them.

Mark Monitor have correctly asked for `serverUpdateProhibited`, GoDaddy changed the code to `serverHold` instead.

I don't know why you're trying to spin it as Mark Monitor fault.

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#268

Post by agwa » Thu, Apr 17, 2025, 4:25 PM UTC

ryan29 wrote: post #263

agwa wrote: post #221

Earlier quoted context omitted.

Although the .org price caps are gone, the registry has to raise prices uniformly for all domains. They can't target popular domains for discriminatory pricing. ccTLDs can.

> They can't target popular domains for discriminatory pricing. That's not completely accurate. Section 2.10c of the base registry agreement says the following in relation to the uniform pricing obligations: > The foregoing requirements of this Section 2.10(c) shall not apply for (i) purposes of determining Renewal Pricing if the registrar has provided Registry Operator with documentation that demonstrates that the a…

You omitted key portions of that section. Here's the full quote (emphasis added):

> The foregoing requirements of this Section 2.10(c) shall not apply for (i) purposes of determining Renewal Pricing if the registrar has provided Registry Operator with documentation that demonstrates that the applicable registrant expressly agreed in its registration agreement with registrar to higher Renewal Pricing at the time of the initial registration of the domain name following clear and conspicuous disclosure of such Renewal Pricing to such registrant

Furthermore:

> The parties acknowledge that the purpose of this Section 2.10(c) is to prohibit abusive and/or discriminatory Renewal Pricing practices imposed by Registry Operator without the written consent of the applicable registrant at the time of the initial registration of the domain and this Section 2.10(c) will be interpreted broadly to prohibit such practices

Yes, premium domains can be priced higher, but the Renewal Pricing has to be "clear and conspicuous" to the registrant at the time of initial registration. Are you aware of any litigation related to this?

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#269

Post by subscribed » Thu, Apr 17, 2025, 4:26 PM UTC

0x0000000 wrote: post #78

Geezus_42 wrote: post #68

Earlier quoted context omitted.

Why would you use godaddy for a service as large as Zoom? They have been garbage for years. The way they locked out their ACME api for anyone but top tear clients sealed the deal for me. I would never trust them.

They don't use Godaddy directly. Godaddy is the registry for .us. Zoom's registrar is MarkMonitor, who appear to be at fault for this outage.

No, Mark Monitor have requested the correct change (EPP status code `ServerUpdateProhibited), GoDaddy messed it up.

(I'm not affiliated with either, but happen to know the technical details of the outage)

Re: Zoom outage caused by accidental 'shutting down' of the zoom.us domain

#270

Post by ryan29 » Thu, Apr 17, 2025, 4:26 PM UTC

jsheard wrote: post #38

ajdude wrote: post #32

A few years ago I had a .us TLD. I eventually decided that I probably shouldn't be reliant on a country code for my domain, it's the same reason why I don't use .io I'm not saying that this couldn't have happened with a gTLD But why put your brand at the mercy of a government like that?

> it's the same reason why I don't use .io Dodged a bullet there given that .io is at risk of being discontinued altogether. It hasn't been decided yet, but better to not have that dangling over your head.

It's going to be interesting to see what they do. One of the core arguments when claiming the domain industry enjoys a competitive market is that switching costs are bearable and that switching TLDs is an option if registries increase prices too much.

So ICANN has a non-trivial choice to make. Either they maintain the position that switching costs are bearable and let .io disappear, or they admit that TLD switching is impossible and save .io, which will make it hard to argue the threat of (registrants) TLD switching keeps the industry competitive.