Earlier quoted context omitted.
No I get it and loved the RM open source community. I was involved with that a few years ago. At the time the SaaS stuff was new and I personally thought they should have gone the other way and doubled down on a fully open stack, but then I kind of moved on to other things and haven't kept up with what has happened since, and whether they were doubling down on closed source/SaaS or the opposite.
I do agree them pressing the SaaS angle feels bad. Once I found out about the stack that the RM is built on I was blown away, I definitely had a moment of "why are they hiding this?". I told a few others in my office (we're software engineers) and everyone was completely unaware that this was an option. They really do bury the capabilities of the hardware. It feels like a tax on the less technical/informed.
Right?? I mean, their tech is amazing. They are clearly cream of the crop, passionate, engineer craftspeople. They should be the anti-Apple and be extremely open. RaspberryPi style.