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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#261

Post by hedora »

yannis wrote: post #188
Handprint4469 wrote: post #160

Earlier quoted context omitted.

I bought an iPhone a couple of days ago, and was planning on using the weekend to finally migrate from my old Android phone. Luckily, I haven't even opened the box so I should be able to return it for a full refund. No way I'm spending over $1000 for this kind of experience.

Black swan events can happen to you. Recently I traveled to a European country from my base (Middle East). I normally take my phone and laptop with me and they are synced. I forgot the laptop charger and could not get one locally not at least for about a week and then dropped my phone and it got damaged. I bought another phone (Adroid) and tried to log in to by google accounts. It recognized the email and the pswd bu…

I had a similar experience with google a while back.

My conclusion: Eliminate what little remaining usages of their services I have.

Doing that with iCloud and Google would be a colossal pain. This event has me thinking more seriously about self-hosting a few more things.

Re: Apple users are being locked out of their Apple IDs with no explanation

#262

Post by rchaud »

CatWChainsaw wrote: post #257
fauigerzigerk wrote: post #256

Earlier quoted context omitted.

>My conclusion - have two physical phones + laptop all synced, plus hardcopy of important pswds etc. Why do you need more than a single phone plus a hardcopy of your Google recovery codes (assuming you know your Google account password)?

In case one phone doesn't work or is lost or stolen or broken, I guess. Plus buying a second phone is great for the economy! Society was collectively sold this deal where if you entrust everything to a trillion-dollar company, you'll be treated well and this sort of thing wouldn't happen. Yet it appears to be happening, and the trillion-dollar company that has the resources to deal with this so far isn't being very h…

Even more damaging is the lie that modern tech continues to sell people: that they're too stupid to use computing technology, and all the restrictions of the platform (relative to real computers) are actually for their benefit and not the corporation's.

Re: Apple users are being locked out of their Apple IDs with no explanation

#263

Post by heyoni »

chrisjj wrote: post #247
heyoni wrote: post #216

Earlier quoted context omitted.

I wonder if there’s a new leak out there with actually recent passwords we just haven’t heard of yet. If Apple got their hands on it and confirmed a significant number of passwords were active then taking drastic measures is their only option.

I can't think of any source for suck a leak but Apple. > taking drastic measures is their only option. Less drastic would be to come clean and say the lockouts are by Apple themselves.

I've seen a few posts by users claiming to use randomly generated unique passwords. If that's true then it could be a leak from apple. On the other hand it could also be that it's not and the security response team is catching users not on that leaked list due to unrefined heuristics.

On the third hand it is an apple leak, they've been given a sample list by whoever is ransoming them so they've enacted overly strict heuristics that apply to everyone.

Re: Apple users are being locked out of their Apple IDs with no explanation

#264

Post by vundercind »

benreesman wrote: post #82
vundercind wrote: post #14

Earlier quoted context omitted.

Last I saw you could enable full dtrace. Involved a reboot IIRC, which makes sense. I think the process wasn’t too different from what you do to enable unsigned kexts.

I’m aware that shoulder surgery that voids the wattrranty can do some stuff (yubai for example). But we pay the markup because it Just Works. Well it doesn’t just workes anymore.

It’s… entirely fine that it takes a 3-5 minute process to disable security that keeps processes from snooping on one another. That’s an excellent default.

Re: Apple users are being locked out of their Apple IDs with no explanation

#265

Post by fauigerzigerk »

gwerbret wrote: post #258
fauigerzigerk wrote: post #256

Earlier quoted context omitted.

>My conclusion - have two physical phones + laptop all synced, plus hardcopy of important pswds etc. Why do you need more than a single phone plus a hardcopy of your Google recovery codes (assuming you know your Google account password)?

> Why do you need more than a single phone plus a hardcopy of your Google recovery codes Because, as I can tell from a similar experience to GP's, they also won't save you if the authentication infrastructure decides you're not who you say you are.

If I lost my phone, I would still have access to three different recovery methods:

- I have my recovery codes

- I have access to my recovery email address

- I have access to a TOTP token

I would hope this is sufficient to persuade Google's authentication infrastructure to let me in.

Re: Apple users are being locked out of their Apple IDs with no explanation

#266

Post by layer8 »

CatWChainsaw wrote: post #225
layer8 wrote: post #207

Earlier quoted context omitted.

Don't bind your online identity to Apple or Google or Microsoft, in particular not the email addresses you use for accounts. That at least limits the damage they can do.

Which is why they make it so hard to avoid doing this.

Using your own email account doesn’t generally make things more difficult.

Re: Apple users are being locked out of their Apple IDs with no explanation

#267

Post by rchaud »

ThinkBeat wrote: post #228

I was thinking about something related yesterday. It is amazing how big "Internet Silos" Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this. Getting cut off from one of these places can have a huge impact on people. They happen without warning and often without explanation. I think they ought to be forced to be more open around the process and how to get help in…

> Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this.

This is why I've always rejected the concept of vendor "ecosystems" and cloud-first SaaS solutions for my personal computing. I've also designed my life so it's not dependent on having uninterrupted access to Facebook or Gmail.

Re: Apple users are being locked out of their Apple IDs with no explanation

#268

Post by CatWChainsaw »

layer8 wrote: post #266
CatWChainsaw wrote: post #225

Earlier quoted context omitted.

Which is why they make it so hard to avoid doing this.

Using your own email account doesn’t generally make things more difficult.

I'm thinking of Microsoft Accounts on PCs and how you need to know how to jump through hoops to avoid them at OOBE. And about how this is about AppleIDs and losing them - it's my understanding that Apple is less aggressive about AppleIDs than Microsoft is about Microsoft accounts, but also, TFA. Google has similar levels of fuckery especially if you're on Chromebooks but Google's sin is nonexistent customer support. I wouldn't want my most important email address to be tied to any of these three, although I speak as a gmail-using hypocrite who plans to change that soon.

Re: Apple users are being locked out of their Apple IDs with no explanation

#269

Post by prmoustache »

sottol wrote: post #248
blegr wrote: post #237

Earlier quoted context omitted.

Everyone has a brand they're never buying again because of a few problems they had in the past. For every new brand they _are_ still buying, there are 10000 other people who are never buying _that_ one again because of a few problems they had in the past. The only difference I've seen between Apple and my previous laptop brands is that their support techs are useful.

And unlike, say, Samsung Ultrabooks or even Microsoft Surfaces, Macs last a really long time. My kids are using my 2011 MacBook Air and 2009 iMac and they still work, even the battery still kinda hangs in. They've had a few rough years 2016-2019 with the butterfly keyboards but I don't know many current manufacturers with products as solid long term.

In my experience laptops from the competition are as durable when you pick up the professionnal line instead of the general consumers one. That will be Lenovo thinkpads, Dell latitude, HP elitebook, etc.

Re: Apple users are being locked out of their Apple IDs with no explanation

#270

Post by prmoustache »

WA wrote: post #163
prmoustache wrote: post #104

Earlier quoted context omitted.

Then don't develop for them.

People develop for other people and markets, not for Apple.

They are still working for Apple indirectly, especially if they sell through the app store.
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