Earlier quoted context omitted.
That's not entirely true. She did cut them off when they were giving out corporate speak. She asked for details, and they didn't have any details for her. I would have expected them to have a list of specific reasons, possibly prepared by her manager, and if she wanted to challenge them, then schedule a follow up meeting. But the "follow up meeting" is often just a way to make the complaint go away, rather than addre…
> She did cut them off when they were giving out corporate speak. She cut them off after 21 seconds and then went into a heated complaint, including calling what they're doing "bullshit" > She asked for details, and they didn't have any details for her. Once someone becomes this heated, the only real option is to reschedule a followup call after the person has had time to cool down. Nothing good would have come from…
Her reaction is perfectly normal and as a manager or HR rep you're basically there to be yelled at on behalf of the company, as the company is not actually a person and it's not satisfying to yell at the abstract concept of Cloudflare that just fired you.
Scheduling a followup call feels like an incredibly low-EQ move