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Issue dialing 911 on Google Pixel 6 cell phones

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Re: Issue dialing 911 on Google Pixel 6 cell phones

#261

Post by Archipelagia »

mekkkkkk wrote: post #128
Archipelagia wrote: post #113

Earlier quoted context omitted.

For my experience, when possible it's better to use the more direct number – that extra layer of redirection takes only a minute or two, but in an emergency that can be a lot.

How can a redirection take minutes?! And do you at least get some relaxing elevator music for you to remain calm while watching your house burn down?

Nah, I don't mean just the "please hold the line." But most of all redirection means that you need to explain the situation to two different operators before the response is sent.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#262

Post by feet »

PlutoIsAPlanet wrote: post #224
ocdtrekkie wrote: post #88

Earlier quoted context omitted.

This is probably like the fourth or fifth time issues calling 911 has come up for Pixel phones too. Google simply isn't capable of producing life-critical software.

> Google simply isn't capable of producing life-critical software. I was stuck with a broken-down car at night before and needed to see my location on a map. Google had opted me into some A/B test on Google Maps that broke the entire app and made it unusable, I couldn't find any way to get out of this test. Friends iPhone worked perfectly fine and ended up being used instead. This was probably the biggest factor as t…

Are you aware that other map/gps applications exist?

Re: Issue dialing 911 on Google Pixel 6 cell phones

#263

Post by actionfromafar »

gonehome wrote: post #145
aaomidi wrote: post #63

Earlier quoted context omitted.

We saw the bloat as the end user.

Scott Forstall also talks about this: https://youtu.be/F3Pl8GmKtW8 Basically part of the reason Apple went with AT&T was they were the only carrier willing to let them control the user/feature layer of the stack. The other telecoms would have this giant requirement document they dictated to handset manufacturers - which is why your crappy Motorola flip phone had three way calling buried 7 menus deep that nobody could…

There are remnants left. My iPhone refuses Facetime unless on WiFi.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#264

Post by dzonga »

moffkalast wrote: post #43
edent wrote: post #12

When I used to work for a large mobile network, we would spend ages testing the firmware of new devices. Even giants (at the time) like Nokia would release phones which couldn't dial the emergency services, or put out more than the legal limit of radiation, or were in other ways defective. We'd test, send a report back, wait a few weeks, get a new firmware, test again, repeat until everything worked. It took months.…

The way I see it, this just moves the responsibility for safety to the manufacturers instead of the network. It's on the specific company then to provide adequate QA for their firmware before they release updates, or it reflects badly on them. This fiasco for example, tells me to never buy a Google phone since they apparently don't test their devices properly. I'm not sure why it would be on the network to test devic…

it's a simple reason - google relies on automated tests and doesn't do manual testing at all. if they did plenty of bugs on the home scree launcher would've been found. source: I used a pixel 3a for about 3 years, now I have a pixel 6a. all errors I have run into are things only a human can find. low laying fruit.
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