Earlier quoted context omitted.
It's the same reason why Jira is so popular. CIOs recommend it to each other, because nobody wants to admit they made a mistake and that it wasn't as easy to integrate in the end after all. It's like getting a nose surgery and telling all your friends to get one as well. In most cases people look worse afterwards. It's funny to see people here defending SAP, because the way I see even the smaller shops that did bend…
No, Jira is popular because it's flexible. You can customize Jira to fit any process. That flexibility comes with a price tag, which is performance. SAP is a complete opposite, a truly inflexible “my way or highway” type of system.
One very large video game studio has tons of automation for Jira. Imagine someone deciding to add new weapon. The automation creates 100s of tasks for concept artists, 3d artists, animators, sound artists, software developers with complex dependencies better those. Most importantly, automation creates multiple QA steps for each element of completed work.
The same exists for levels, enemies, quests and tons of other elements.
I would not be surprised if a lot of studios had similar workflows.