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Rogers network outage across Canada hits banks, businesses and consumers

reuters.com

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Re: Rogers network outage across Canada hits banks, businesses and consumers

#261

Post by lighttower »

brutus1213 wrote: post #181

I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…

The guy in the YouTube video is terrible. It's like he's trying to be a politician and not answer the question, but he's incredibly bad at it

Re: Rogers network outage across Canada hits banks, businesses and consumers

#262

Post by akg_67 »

It seems like some sort of hardware/software rollout going wrong. We had similar outage last weekend in Japan with #3 service provider KDDI/AU, a 86 hour outage of both cell and data service. Lot of services like weather stations went offline, people were unable to reach/use emergency, banking, barcode/app based payment services. Some ATMs and Vending Machines went offline.

Mobile and data service has become quite embedded in daily life.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#263

Post by pdmccormick »

NKosmatos wrote: post #125

“In April 2021, Rogers customers reported interruptions to wireless voice and data services for several hours. Rogers blamed that outage on a glitch tied to an Ericsson software upgrade”. Rogers has rolled out 5G with Ericsson equipment and I hope this outage is not related to Ericsson activities. Network upgrades are usually performed late at night during low traffic, so it shouldn’t be the case.

Thanks for mentioning the last major outage. That one was memorable for me as my son had just been born a few days prior. If that had happened the day of, I honestly don’t know how we would have managed it logistically.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#264

Post by Waterluvian »

ilrwbwrkhv wrote: post #47

https://blog.cloudflare.com/cloudflares-view-of-the-rogers-c... Trust an American company to come up with a clearer picture of what's going on, highlighting the mediocrity of Canadian businesses.

Trust an American company that did the same boneheaded thing not long ago to be able to explain it well.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#265

Post by bshipp »

FpUser wrote: post #260
skipants wrote: post #164

Earlier quoted context omitted.

> 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. I was about to write a whole comment about how I've never seen this myself and to disagree with you I was going to compare the price of Bell Fibre in my building to Beanfield. The latter of which I have at $50/mo at 1Gbps. But then I loaded up Bell's availability page and entered my address... it was almost like a sick joke…

I use 1Gbps symmetric Bell fiber small business package which includes static IP. Pay $129/month and generally happy. Static IP is important as I host some stuff right in my basement. You got me curious with this Beanfield. It is indeed $50 for 1Gbps symmetric (no static IP of course) but when I looked at their business package it is $300 for the same speed. Static IP is extra. I wonder what does such a big differenc…

If i had to guess maybe it is a guaranteed 1Gps slot? It does seem like an excessive markup.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#266

Post by stormbrew »

amscanne wrote: post #89
Scoundreller wrote: post #73

Earlier quoted context omitted.

At least the Canadian banks and airlines have international operations. TD has more US than Canadian branches. But Rogers, Bell, Telus? Nobody has heard of them ex-Canada unless they’re an ex-resident with bad memories.

TD Bank (and Scotiabank in Latin America) operate as independent entities outside of Canada -- those American TD Bank branches are branches for a different bank (TD Bank USA). In fact, I believe that TD Bank (Canada) simply acquired a US bank rebranded it. I believe they have basically nothing in common operationally.

They are becoming more integrated than they used to be. I just opened a TD Bank account linked to my TD Canada Trust account that I can (theoretically, still getting it set up) manage through my Canadian login.

At least a few years ago that wasn't possible.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#267

Post by betaby »

99_00 wrote: post #174

Canadians like to complain about the lack of competition. For wireless Freedom Mobile was independent from 2008 to 2016. Mobilicity was independent from 2010 to 2015. They were always cheaper than the incumbents. However, they struggled to get customers because their coverage and speed lagged and they were eventually bought by incumbents for their wireless spectrum license. The government tried to foster competition…

Sounds like those are good reasons to nationalize telecom infra.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#268

Post by jeromegv »

ehsankia wrote: post #119
routerl wrote: post #34

In Toronto, here's a small and non-exhaustive list of affected services: - Point of sale machines. Supermarkets are accepting only cash. - ATMs. Several banks are incapable of dispensing cash. - Public transit ticketing systems. The TTC is effectively running for free, today. - Public bicycle rental stations. - Public parking locations. How long before the public realizes that we are not Rogers' customers, but its ho…

Has any of the big cities ever considered its own municipal internet? I would vote for any politician that has that as a platform immediately.

City of Toronto has done some work on it but the mayor of Toronto is also on some Rogers board with a pay for $100k a year

Re: Rogers network outage across Canada hits banks, businesses and consumers

#269

Post by honkler »

kache_ wrote: post #48

At what point does the anti-competitive nature and monopolistic qualities of Canadian telecoms become a national security threat? Maybe when it destroys the whole Canadian economy for a day

never. It's a very deeply corrupt country.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#270

Post by 14 »

UkrainianJew wrote: post #121

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

I was really hoping Musk would bring Starlink for cheaper then Rogers et all. I think for now they will mainly focus on rural areas but as time goes on hoping they lower the prices enough that even city folks with clear line of site to satellites can hook up and ditch Rogers.
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