Earlier quoted context omitted.
How do you pay your regular taxis in the UK?
Cash, card or tap and pay. I was paying taxis with card before Uber was a thing. US payment systems lag the rest of the world massively - particularly the UK
Still way more friction than Uber where you setup a payment method in the app once and no actual payment is ever required to the driver, pretty much anywhere in the world.
Also:
1) how do you tell the driver where you want to go? I've found this to be a major PITA with many cab fares, especially if you drive to unusual destinations. I've met many a cab driver that simply are incapable of using google maps. Case in point: a month ago in a small European town where Uber is banned by the local thugs who run the town, I give my destination to the driver at the cab station, lo and behold, he proceeds to spending 10mn first asking and then arguing with his colleagues in the local patois how to get there. I tried to step in to show them on my phone, they basically ignore me, because they obviously know better. The fact that I;m in a hurry is the least of their concerns. Ugh.
2) How easily and quickly can you get cabs to pick you up exactly where and when you want, especially if we're talking less than 10mn delay? In a big city like LON that might not be a problem, but from experience, and I'm talking about European capitals, and smaller cities in the US or Asia, this is *way* worse than the Uber experience.
As a matter of fact, an Uber ride requires zero interaction with the driver other than agreeing that you're the customer and he's the provider.Quasi-frictionless and immediate, which - in my book - makes it a winner in spite of them having a despicable corporate culture.
The price considerations are a different conversation, but AFAIC, I'm certainly ready to pay more for an Uber to get to that frictionless transaction.
The day a cab ride is as easy to setup as an Uber ride, I'll very gladly stop using Uber.
But in most places, that simply isn't the case.